Business Development Associate Team Lead (Care Partnerships)

Headway; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

Headway is seeking a BDA Team Lead to mentor a pod of 7–8 outbound BDAs, driving monthly meetings and qualification targets. You will own the funnel from initial contacts to qualified prospects and coach the team through weekly 1:1s and live sessions.

You will generate and test new messaging strategies, partner with regional leaders to ensure high-quality meetings, and contribute to hiring and onboarding as the team expands.

Qualifications

• 2+ years in a high-volume outbound role (BDR, SDR, inside sales).
• 1+ year leading or formally coaching a team of reps.
• Experience in healthcare, health tech, or selling into health systems.
• Built or scaled an outbound team or playbook from an early stage.
• Experience with dialer and sequencing tools (Nooks/Outreach/Salesloft).
• Experience in a fast-growing startup environment.

Responsibilities

• Lead and coach a pod of 7–8 BDAs to hit monthly meeting quotas and qualification targets.
• Own your pod's funnel from dials to meetings booked, held rate, and qualified prospects.
• Run weekly 1:1s and live coaching during call blocks; give direct feedback.
• Generate and test new ideas across messaging, sequencing, channels, and targeting; scale successful approaches.
• Partner with BD Leads and regional leaders to ensure clean handoffs and high-quality meetings.
• Help hire and onboard new BDAs as the team grows.

Skills

Outbound sales

Team leadership

Coaching

Data-driven

Tools

Nooks

Outreach

Salesloft

Job description

• Headway's Care Partnerships team is on a mission to become the behavioral health partner of choice for every health system in the US. We make it easy for care management, social work, and clinical teams to refer their patients into high-quality outpatient behavioral health care. And we're growing fast
• Cold outbound is now a proven, scalable channel for us to generate new health system partnerships
• Our team of Business Development Associates (BDAs) books the meetings that drive our pipeline. As a BDA Team Lead, you'll lead a pod of 7-8 BDAs. You'll coach them to consistently hit quota, find what moves the funnel, and make the team better every month
• This is a full-time leadership role with no personal quota. Your success is your team's success. You'll shape how we hire, onboard, and develop BDAs as the team scales
• Lead and coach a pod of 7-8 BDAs to consistently hit their monthly meeting quota and qualification targets
• Own your pod's funnel, from dials and connects to meetings booked, held rate, and conversion to qualified prospects
• Run weekly 1:1s, call listening sessions, and live coaching during call blocks
• Give clear, direct feedback to every rep, and regularly ask for feedback on your own coaching
• Generate and test new ideas across messaging, sequencing, channels, and targeting, then roll out what works across the team
• Partner with BD Leads and regional leaders to keep handoffs clean and meeting quality high
• Help hire and onboard new BDAs as the team grows

You're resilient and persistent. When the team is behind pace, you spot it early and actYou're motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcareYou give direct feedback, ask for it in return, and build trust with partners across the businessYou know your team's numbers cold and can explain what's driving them, rep by rep and stage by stageYou generate your own ideas to hit goals, test them, and measure whether they workedYou're energized by developing people. Watching a rep go from behind pace to quota is the best part of your weekYou have 2+ years in a high-volume outbound role (BDR, SDR, inside sales) and 1+ year leading or formally coaching a team of repsYou have experience in healthcare, health tech, or selling into health systemsYou've built or scaled an outbound team or playbook from an early stageYou've used dialer and sequencing tools (e.g., Nooks, Outreach, Salesloft)You've worked in a fast-growing startup environment