Business Development Associate

The Suddath Companies; Minnesota; On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Weekly pay

Biweekly pay

PTO and holidays

Tuition reimbursement

Job summary

The Suddath Companies is seeking a dynamic sales-focused professional to identify and close new household goods business opportunities. You will develop strong referral partnerships, act as a market ambassador, and drive lead generation for our inside sales team while representing Suddath in the community.

Ideal candidates have 2–5 years in direct sales, excellent communication, and a bent toward relationship-building.

Qualifications

• Bachelor's degree preferred but not required; 2–5 years of direct sales experience expected.
• Experience in moving or relocation industry is preferred.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Identify and close new household goods business opportunities aligned with company goals.
• Develop referral partnerships and nurture relationships with channel partners.
• Deliver professional sales presentations to realtors and business groups.
• Travel to client residences for on-site surveys when needed; conduct virtual surveys as appropriate.
• Produce accurate written estimates and maintain clear customer expectations.

Skills

Relationship building

Opportunity development

Verbal and written communication

Customer service oriented

Attention to detail

Multi-tasking

Teamwork

Education

Bachelor's degree preferred

2–5 years of direct sales experience

Moving industry experience preferred

Tools

CRM database

Microsoft Office Suite

Job description

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees.
• Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

General position summary:

Identify and close new household goods business opportunities consistent with company goals and objectives, and to develop strong network of referral partnerships. This is an ideal opportunity for an energetic professional looking to build a career in sales, business development, community engagement, and relationship management. Whether you're coming from hospitality, recruiting, event management, real estate, customer service, or a recent college program, we'll teach you the moving and relocation industry. This important role will serve as market brand ambassadors who will help drive lead generation to our inside sales team by continuously seeking out new lead sources and nurturing relationships with existing Suddath channel partners.

Essential Duties & Responsibilities:

• Hunter mentality imperative for success.
• Aggressively cultivate new business through referrals, local and professional networking, internet research, social media connections, etc.
• Meet or exceed established self-generated appointment goals, closing ratios, quality scores and sales volume guidelines.
• Develop and deliver effective and professional sales presentations to key referring partners – including realtors and business networking groups.
• Ability and willingness to both conduct virtual surveys and travel to customer residences to conduct visual surveys on-site.
• Conduct and provide accurate written estimates of service and all applicable information the customer needs to make an informed decision.
• Ensure communications are thorough and establish appropriate expectations – for our customers and our internal teams, so every move is set up for success.
• Embrace best-in-class sales techniques and practices to differentiate from the competition and earn customers’ trust.
• Attend industry events and maintain professional membership status as a way to both network within the industry to develop strong referral partnerships and secure new business.
• Work with operations and customer service staff to ensure customer requirements and expectations are clearly defined to ensure top customer satisfaction.
• Produce and distribute sales activity reports as required and respond to business needs within a timely manner.
• Imperative to embrace and utilize the CRM platform, HubSpot, to ensure data is accurate on a daily basis, and to benefit from the sales tools available within the platform to improve closing ratios.
• Provide best-in-class customer service, work with integrity, and strive to develop excellent working relationships with fellow employees, vendors, partners and customers.

Job Skills Required:

• Social and develop strong relationships with ease
• Ability and desire to uncover move opportunities on a daily basis, be the face of Suddath in the marketplace, and maintain high visibility in the community to establish self as the mover of choice
• Excellent verbal and written communication skills
• Customer service oriented
• Attention to detail imperative for survey and estimating accuracy
• Ability to relate well with a diverse range of people of varying backgrounds, ages and experiences
• Ability to prioritize and re-prioritize as situations and needs change throughout the work day
• Ability to organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Excellent teamwork and interpersonal skills required
• Excellent attention to detail and follow-through
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision
• Willing to adhere to policies and processes set forth by management

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Other Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education & Experience:

Bachelor's degree (B. A.) from four-year college or university is preferred but not necessary; two to five years of direct sales experience; moving industry experience is preferred

Language Skills:

Ability to read and interpret documents such as forms, contracts, and procedure manuals.

Ability to draft routine reports.

Ability to speak effectively before groups of customers or employees of an organization.

Excellent written and verbal communication skills.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Operations:

To perform this job successfully, an individual should have a strong knowledge of Microsoft Office Suite

Must have experience with social networking and utilizing a CRM database

Planning/Organization:

Ability to prioritize and re-prioritize as situations and needs change throughout the workday

Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Certificates/Licenses/Registrations:

No certifications required

Working Conditions:

Cubicle working environment Noise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity: Stand - Under 1/3 Time Walk - Under 1/3 Time Sit – Over 2/3 Time Use hands to finger, handle, or feel - Over 2/3 Time Reach with hands and arms – 1/3 to 2/3 Time Climb or balance – None Stoop, kneel, crouch or crawl – Under 1/3 Time Talk or hear – over 1/3 to 2/3 time Taste or smell – None Other - None

Physical Activity Level:

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

Specific vision abilities required by this job include close vision and ability to adjust focus.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

• Trust We foster an environment of trust through our integrity, dependability and accountability. We fulfill our promises to each other and our customers.
• Innovation We look for ways to continuously improve our customer and employee experience by challenging the status quo, taking smart risks and learning from mistakes.
• Teamwork We collaborate through common goals as one team, welcoming the diversity of ideas, encouraging and supporting one another and celebrating contributions.
• Caring We show empathy in all that we do, operating with compassion and understanding. We promote a safe and healthy work environment.
• Agility We overcome challenges by being nimble and resilient, quickly accepting, driving and adapting to change.

The Suddath Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED