Business Control Office Director

Texas Capital Bank; Texas; On-site; USD 150,000 - 210,000; Full time

Job summary

Texas Capital Bank seeks a Business Control Director to lead risk management across the firm. You will own risks, design controls, and coordinate RCSA with a cross‑functional team, driving remediation and governance reporting to executives.

You will guide a team of risk professionals and partner with business units to embed strong risk culture, with a focus on operational resilience and regulatory readiness.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business or Computer Science or equivalent.
• 10+ years in financial services with strong operational risk knowledge.
• Proven ability to analyze risk data and influence leadership decisions.
• Expert business writing to create procedures and management reports.
• Experience managing a team and coordinating cross‑functional risk activities.

Responsibilities

• Identify, own and manage risks within processes and products.
• Design preventative and detective controls for business activities.
• Maintain evidence of control execution and drive remediation plans.
• Coordinate Risk & Control Self‑Assessment (RCSA) with the business.
• Provide risk reporting to senior management and governance committees.

Skills

Risk mgmt

Governance

Leadership

Analytical thinking

Communication

Education

Bachelor's degree

Tools

MS Office

Job description

Company Overview

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Texas Capital is headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano, San Antonio, Chicago, Los Angeles and New York.

For more information about joining our team, please visit us at www.texascapital.com.

Position Overview

The Business Control function is the Bank's 1LOD (first line of defense) and is responsible for facilitating identification, assessment, monitoring, mitigation and reporting of operational risk for the entirety of the firm. This function works directly with all business units and functions to develop a strong risk management environment. The Business Control Director ensures business unit’s and function’s adherence to established risk management policies, standards, procedures and facilitates remediation of deficiencies, if any. This role leads a team of risk management professionals.

Responsibilities

• Ensure the business/function identifies, owns and manages risks within its processes and products.
• Design and implement preventative and detective controls tailored to business’/functions’ activities.
• Maintain evidence of effective control execution; Identify gaps and drive remediation plans.
• Facilitate and coordinate the Risk & Control Self-Assessment (RCSA ) process for the business/function.
• Challenge control effectiveness ratings and ensure risks are appropriately scored.
• Keep risk and control inventories current, complete, accurate and reflective of actual processes.
• Facilitate development of KRIs and KCIs for ongoing monitoring.
• Provide risk and control reporting to senior management and governance committees, including Quarterly Business Reviews (QBR).
• Monitor adherence to policies/standards/procedures, limits, and tolerance thresholds.
• Assess operational risks and controls for new products, processes, or system changes; Ensure operational risks are documented and controls are embedded before go-live.
• Validate processes, procedures and Business Continuity plans are properly updated as appropriate.
• Proactively prepare for/support regulatory, compliance and audit reviews with evidence of control effectiveness.
• Act as the “front door” for 2LOD inquiries ensuring consistent responses.
• Track and oversee issue management program for the business, reporting Quality of Risk Management (QRM) to measure effectiveness.
• Thematically monitor complaints and risk events for business impacts.
• Manage business continuity program to ensure operational resilience.

Qualifications

• Bachelor’s degree (preferred in Finance, Accounting, Business or Computer Science); or equivalent combination of education, training, experience.
• Minimum 10 years of work experience in financial services or a related field.
• Advanced subject matter expertise in operational processes/risks/controls relating to firm’s lines of business.
• Specific knowledge of risk management frameworks and corporate governance.
• Expert ability to analyze risk concentration areas, risk profiles, and risk data to comprehensively assess risk.
• Expert formal business writing skills to create procedures, manuals, and management reports.
• Expert ability to interact, negotiate and influence at all levels throughout the organization.
• Advanced attention to detail in a deadline-focused environment.
• Advanced analytical, critical thinking and problem-solving skills.
• Ability to identify potential risks and raise to appropriate levels.
• Ability to maintain confidentiality and instill trust within the organization.
• Advanced knowledge of financial rules and regulations.
• Ability to self-direct and manage competing priorities on concurrent large, complex projects, initiatives and deliverables.
• Strong technical proficiency in the use of MS Office products for reporting, data analytics, and presentations.
• Prior management experience.

Equal Opportunity

Texas Capital is an Equal Opportunity Employer.

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long lasting relationships. Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies.