Business Continuity Consultant

Bank of America; Jacksonville (FL); On-site; USD 80,000 - 122,000; Full time

Job summary

A leading financial institution is seeking an Enterprise Resilience Exercise Planner to enhance business continuity and crisis management. The role involves consulting on corporate business continuity, leading initiatives, and collaborating with partners. Candidates should possess strong analytical and communication skills, with a background in banking or finance. This position offers opportunities for professional growth and is integral to ensuring the bank's operational resiliency.

Benefits

Discretionary bonuses

Comprehensive benefits

Qualifications

• 3-5 years of experience in banking or finance.
• Strong organizational, planning, communication skills.

Responsibilities

• Conduct risk assessments to develop business continuity strategies.
• Plan, design, and conduct exercises; manage observations.
• Evaluate performance of plans and assess progress.

Skills

Active Listening

Adaptability

Attention to Detail

Critical Thinking

Collaboration

Strong Written and Verbal Communication

Business Continuity Management

Data Management

Education

Degree in Emergency Response, Crisis Management, Business Continuity

Tools

MS Excel

PowerPoint

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and flexibility based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

Job Description:

This role involves consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions to protect the bank's assets, leading or participating in business continuity initiatives such as scenario analysis, plan development, testing, event management, and progress reporting. The role also provides subject matter support in audit and regulatory matters as needed.

The Enterprise Resilience Exercise Planner is responsible for enhancing the Bank's resiliency by planning, conducting, and evaluating exercises. This involves consulting on global business continuity management, crisis management, operational resiliency, and recovery planning. The role includes surfacing issues affecting resiliency, facilitating cross-functional activities, and collaborating extensively with domestic and regional partners. It also involves working with design teams on scope and deliverables, especially related to MRA initiatives.

Exercises are designed to stress and evaluate plans and playbooks, identify areas for improvement, and ensure effective response in crises. The Exercise Planner plays a key role in planning, designing, scheduling, and managing enterprise exercises related to stress scenarios, requiring a solid understanding of relevant rules and regulations.

Responsibilities:

• Conduct risk assessments to develop and monitor business continuity strategies
• Evaluate performance of plans, processes, and programs, and assess progress towards objectives
• Implement and modify procedures for incident response and critical service continuity based on testing and actual events
• Support testing of business continuity plans to assess readiness and identify deficiencies
• Identify and escalate gaps in business continuity to senior management
• Create executive presentations on scenarios and objectives
• Plan, design, and conduct exercises; manage observations through to completion
• Consult on operational resilience and recovery topics
• Facilitate exercise planning and coordination
• Participate in projects and process improvements

Skills:

• Active Listening
• Adaptability
• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Collaboration
• Continuous Improvement
• Issue Management
• Record Keeping
• Strong Written and Verbal Communication
• Business Continuity Management
• Data Management
• Data and Trend Analysis
• Policies, Procedures, and Guidelines Management
• Process Simplification

Required Skills:

• 3-5 years of experience in banking or finance
• Strong organizational, planning, communication, and presentation skills with attention to detail
• Self-starter with the ability to influence and build trusted relationships
• Constructively deal with conflicts and troubleshoot issues
• Ability to adapt to a fast-paced environment with multiple deliverables
• Proficient in MS Excel and PowerPoint
• Knowledge of Bank of America enterprise systems and processes

Desired Skills:

• Degree in Emergency Response, Crisis Management, Business Continuity, or related field; Business Continuity Certification (BCI or DRII) or equivalent experience
• Experience in response and exercise management and facilitation
• Project management experience
• Consulting experience is a plus

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency: The salary range is $80,700 - $121,800 annually, with offers based on experience, education, and skills. The role is eligible for discretionary bonuses and benefits.