Business Coach, Operational Excellence

CertainPath; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Financial advisory services

Hybrid flexibility

Job summary

CertainPath is recruiting a Business Coach - Operational Excellence in Dallas, TX. You will work directly with contractor-owned businesses, analyzing operations and finances to drive measurable improvements.

This role emphasizes data-driven decisions, monthly financial reviews, and actionable coaching plans. The position requires strong experience in operational transformation, KPI development, and cross-functional collaboration to help members grow and succeed in a fast-paced, mission-driven

Qualifications

• 7+ years of experience in operational excellence or business transformation.
• Strong financial analysis skills with ability to read P&Ls and balance sheets.
• Proven coaching and partner-like approach to client growth.
• Ability to define and track KPIs and drive data-driven decisions.
• Experience implementing operational models and driving performance improvements.

Responsibilities

• One-on-one coaching with business owners to uncover operational gaps.
• Guide financial decision-making and develop action plans to drive growth.
• Lead monthly financial reviews and report progress to stakeholders.
• Collaborate with specialists to provide holistic client support.
• Help clients adopt CertainPath’s operational model using data insights.
• Set and monitor KPIs, ensuring accountability and measurable results.
• Share field insights to continuously enhance coaching approaches.

Skills

Operational excellence

Financial analysis

KPIs & dashboards

Coaching

Business transformation

Communication

Cross-functional collaboration

Tools

Excel

BI tools

Job description

Join a team that helps contractors build stronger businesses and better lives—for themselves, their teams, and the customers they serve.

Open Positions

Position:Business Coach, Operational Excellence

Location: Dallas, TX

Job Id:329

# of Openings:1

Empower Business Owners to Thrive - Join our Team as a Business Coach of Operational Excellence!

AtCertainPath, we empower independent home services businesses to grow, scale, and succeed. We’re looking for aBusinessCoach- Operational Excellenceto join our team of experts helping businesses implement proven operational models and improve their financial acumen.

In this high-impact role, you’ll work one-on-one with business owners to uncover operational gaps, guide financial decision-making, and drive real performance improvements. You won’t just advise — you’ll be a trusted partner in their growth journey.

If you’re motivated by helping others thrive, love using data to drive action, and want to be part of a mission-driven team that celebrates client success, this role is for you.

What You'll Bring as our Business Coach - Operational Excellence:

• 7+ years of experience and/or background in operational excellence or business transformation preferred
• Transfer Operational Acumen: Demonstrate expertise in financial analysis and reading P&Ls, balance sheets, and business reports.
• Coach with Purpose: Conduct monthly financial reviews, interpret business performance data, develop action plans with business owners to drive growth, and inspire action with measurable results.
• Drive Operational Change: Guide businesses in adopting CertainPath’s operational model, using data insights to inform strategic moves.
• Track and Improve Performance: Establish KPIs, hold owners accountable, and report progress to internal stakeholders.
• Collaborate for Impact: Partner with Member Relationship Specialists and specialty coaches to ensure members receive holistic, high-value support.
• Be a Thought Partner: Share trends and insights from the field to continuously enhance our coaching approach and service offerings.

What we Offer our Business Coach - Operational Excellence:

• Exceptional Benefits! Medical, Dental, and Vision Plans with HSA or FSA Options, Company-Paid Life Insurance, Short-Term Disability and Long-Term Disability, 401k With Company Match, Complimentary Financial Advisory Services, Progressive PTO Available to Use Beginning Your First Day!
• Great Company Culture! Fun, People-Centric Team in Your Corner!

Travel Requirements for our Business Coach - Operational Excellence:

• Infrequent travel may be required, up to 10% to attend our semi-annual company conference.

We support and coach more than 1,000 contractors across the U.S. and Canada, and we’re growing fast.

We exist to elevate home-service contractors-HVAC, plumbing, electrical, and roofing-through proven systems, hands-on coaching, powerful software, and a thriving member community. When our members win, families, teams, and local communities win.

If you’re motivated by meaningful work and measurable outcomes, you’ll feel right at home here.

Fun

We work hard and celebrate often-because great results and great culture go together.

Grow

We’re scaling quickly, which means real responsibility, new challenges, and room to advance.

Earn

Competitive pay and benefits from day one, with strong upside as you grow.

What You’ll Love Here

We Listen

We’re expanding aggressively—your ideas and leadership can shape what’s next.

Hybrid Flexibility

Balance heads-down productivity at home with high-energy collaboration in person.

Bring big ideas. We iterate fast, test often, and reward initiative.

Real-World Impact

Your work directly saves businesses and helps owners achieve their dreams.

Team Events

From resort stays and cruises to golf outings-we make time to connect and have fun.

Ongoing training is in our DNA. Learn, level up, and lead.

Benefits That Back You

401(k) with Match

Build for the future with an aggressive company match.

Medical & Dental

Strong coverage options for you and your family.

Paid Time Off

Start with a generous PTO plan so you can recharge

Great Culture

Work with people who care about doing excellent work together.

Apply

Tell us about your experience and why you’re excited about CertainPath.

Meet the Team

Conversations to learn more about each other’s goals and values.

Show Your Craft

Role-relevant exercise or portfolio walk-through.

Decision & Offer

We move quickly and communicate clearly at every step.

Ready to Build What’s Next?

Bring your talent. Bring your ideas. Bring your drive. Let’s grow-together.