Business Change Manager (US)

Elevance Health (Anthem); Norfolk (VA); Hybrid; USD 86,000 - 129,000; Full time

Job summary

Elevance Health is seeking a Business Change Manager (US) to lead projects and programs that support enterprise goals. The role blends in-office collaboration 1–2 days a week with flexible virtual work, and involves coordinating with Developers, Analysts, and Leaders to drive change across Medicaid, home care, and commercial lines.

Requires a BA/BS and 5+ years of experience; PMP/Agile preferred; Jira and MS Project experience valued.

Qualifications

• BA/BS in a related field and minimum 5 years of process or project experience
• Experience in end-to-end projects with significant budgets
• PMP and/or Agile certification preferred
• Jira and MS Project experience preferred
• RACI matrix experience preferred

Responsibilities

• Identify impacted parties, business partners, and required resources
• Define and validate requirements
• Manage scope and change control
• Coordinate design and development
• Conduct SIT and UAT testing
• Plan readiness and implementation
• Provide Go-Live support and post-implementation review
• Oversee transition to operational ownership
• Lead stakeholder engagement and drive cross-functional collaboration
• Develop executable project strategies to align business needs with delivery capabilities
• Identify risks, dependencies, and issues and manage them proactively

Skills

PMP certification

Agile methodologies

Jira

MS Project

RACI matrix

Education

BA/BS in a related field

Tools

Jira

MS Project

Job description

Anticipated End Date:
2026-09-25

Position Title: Business Change Manager (US)

Job Description:

Business Change Manager

Location:

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Business Change Manager will be responsible for working with management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals. The Business Change Manager is accountable for executing enhancements, expansions, and implementations for Integrated Medicaid Lock-in/ Integrated Commercial Provider Home/ ARG standalone business.

How you will make an impact:

Responsibilities Related to Projects

• Stakeholder Discovery and Business Alignment - Identifies impacted parties, business partners, and resources required.
• Requirements Definition and Validation
• Scope Management and Change Control
• Design and Development Coordination
• System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Readiness Planning and Implementation
• Go-Live Support and Validation
• Post-Implementation Review and Operational Transition

Responsibilities Related to Programs

• Develops and designs processes and systems that support business needs.
• Partner closely with Developers, Process Experts, Business Analysts, Operational Leaders, and Business Stakeholders to support program objectives and strategic initiatives.
• Lead stakeholder engagement efforts to understand business pain points, desired outcomes, operational impacts, and success criteria.
• Develop executable project strategies to expand and align business needs with technical delivery capabilities.
• Drive cross-functional collaboration and alignment across business and technology teams.
• Designs methods for integrating function and process.
• Builds support for business change throughout the business unit.
• Ensure risks, dependencies, and issues are proactively identified and managed.
• Provide accurate and timely status reporting to leadership and stakeholders.
• Oversee transition activities from project implementation to operational ownership.
• Ensure seamless operational coordination and continuous improvement efforts.
• Leads efforts to identify best practices.

Minimum Requirements:

Requires a BA/BS in a related field and minimum of 5 years' process or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• Experience in successfully developing and managing end-to-end projects with fairly significant operating budget and knowledge of process redesign is strongly preferred.
• PMP and/or Agile certified preferred.
• Project management and/or business change management experience preferred.
• MS Project experience preferred.
• Jira experience preferred.
• RACI matrix experience preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $85,680 to $128,520.

Locations:

Columbus, OH; Virginia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

*The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid