Business Change Analyst

D. R. Horton; Austin (TX); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Employee Stock Purchase Plan

Flex Spending Accounts

Vacation, Sick, Personal Time and Company Holidays

Job summary

D. R. Horton, Inc., the largest homebuilder in the U.S., is seeking a Business Change Analyst to drive technology projects and manage change across the organization. The candidate will collaborate with business and technology teams and oversee strategic project implementation.

Essential qualifications include 5+ years of mortgage experience, strong communication skills, and proficiency with various Microsoft tools. The role offers competitive benefits including medical, dental, vision, and stock purchase plans.

Qualifications

• 5+ years of related mortgage experience required.
• 3+ years of project or change management experience required.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Drive assigned corporate technology projects and process improvements.
• Effectively communicate to all impacted stakeholders.
• Perform pre- and post-project ROI analysis.

Skills

Excellent written and verbal communication skills

Strong analytical and problem-solving abilities

Strong time management skills

Ability to effectively work with customers internally & externally

Flexibility and adaptability

Education

High school diploma or GED

Bachelor's degree in Business Administration or related field (preferred)

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Microsoft Visio

Microsoft Word

Microsoft PowerPoint

Microsoft Project/Planner

Job description

Job Description - Business Change Analyst (2602629)

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry‑level and first time move‑up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for a Business Change Analyst. The right candidate will work with the business and technology teams within DHIFS/D.R. Horton, Inc. to build awareness, desire, knowledge, ability, and reinforcement of change throughout the lifecycle of business change management. Will oversee implementation of assigned strategic projects and consult DHIFS leadership on all matters of business change management.

Essential Duties and Responsibilities

• Drive assigned corporate technology projects and process improvements and ensure alignment
• Effectively communicate to all impacted stakeholders to build awareness, desire, knowledge, ability, and reinforcement of change
• Partner with department leaders to monitor, document progress, implement solutions by effective date, and measure adoption for industry, investor, agency, regulator, and vendor change
• Perform pre- and post-project ROI analysis to determine if projects delivered desire result, and if not, determine root cause
• Support Business Unit Leaders (BUL) with Business Change Control (BCC) requests
• Manage business messaging of enterprise-level projects while receiving business feedback for future process improvement
• Manage a lessons‑learned log for all projects for future enhancements to improve project success
• Support the maintenance of enterprise-level business process workflow for all change and identify overlaps and gaps to drive efficiency
• Deliver progress reports to the team members, executive-level staff, and project stakeholders
• Perform necessary cost, risk and impact analyses for change, as applicable
• Present business change management principals to DHIFS leaders, as needed
• Communicate with external vendors, investors and agencies to explore future opportunities
• Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Ability to work a flex schedule as needed to meet project timelines
• Ability to travel overnight

Qualifications

• High school diploma or general education degree (GED)
• 5+ years of related mortgage experience
• 3+ years of project or change management experience
• Excellent written and verbal communication skills
• Strong listening skills to gain understanding of business needs, communicating to all levels of the organization verbally & written, presenting information, ideas and solutions in an effective manner
• Ability to determine impacted stakeholders, host stakeholder meetings and drive consensus
• Ability to quickly determine off‑track projects and escape escalation as necessary
• Great analytical, critical thinking and problem‑solving abilities
• Ability to effectively work with customers internally & externally
• Strong time management skills; Ability to successfully work on more than one project at a time and constantly reevaluate priorities and deadlines independently and with leadership
• Ability to maintain composure and professionalism at all times, including impending deadlines
• Strong adaptability and capability to work in a fast‑paced changing environment
• Proficiency with Microsoft Outlook, Teams, Excel, Visio, Word, PowerPoint, Project/Planner

Preferred Qualifications

• Bachelor’s degree in Business Administration, Human Resources (HR), Management Information Systems (MIS) or related technical field is preferred
• Certified Change Management Professional (CCMP) is preferred
• Knowledge of DHIFS system vendors is preferred

Benefits

• Medical, Dental and Vision
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation, Sick, Personal Time and Company Holidays
• Multiple Voluntary and Company provided Benefits