Business Central Applications Analyst

TigerTough Group; Oakdale (MN); Sur place; USD 75 000 - 110 000; Plein temps

Avantages offerts par ce poste

80 hours PTO

10 paid holidays

401(k) match

Health insurance paid by employer

Résumé du poste

Sewn Products LLC dba TigerTough is seeking an Application & Business Process Support role at our Twin Cities location (Oakdale, MN) with occasional travel to Vesta, MN. You'll own ongoing BC support, optimize business processes, and develop reports to empower departments.

Ideal candidates have 3+ years supporting ERP systems, strong analytical skills, and the ability to translate business needs into system solutions. This is an on-site, full-time role with comprehensive benefits.

Qualifications

• Experience supporting business applications or ERP systems.
• Strong analytical and problem-solving skills.
• Ability to understand business processes and translate needs into system solutions.
• Strong attention to data accuracy and detail.
• Excellent communication skills and ability to work with users at all levels.
• Ability to learn complex software and explain it clearly.
• Strong organizational and documentation skills.

Responsabilités

• Provide day-to-day support to Microsoft Dynamics 365 Business Central users and troubleshoot issues.
• Analyze and document business processes and identify inefficiencies for automation.
• Develop and maintain reports and data inquiries; ensure data accuracy across systems.
• Coordinate with IT and external consultants on upgrades, integrations, and changes.
• Train employees on BC functionality and create user guides and training materials.
• Coordinate with vendors and consultants; test new functionality before release.

Connaissances

ERP systems

Analytical thinking

Business process understanding

Data accuracy

Communication

Learning complex software

Documentation

Outils

Microsoft Dynamics 365 Business Central

Power BI

SQL

Excel

Microsoft 365

Description du poste

Job Purpose

TigerTough is a family-owned company that runs on corporate principles. We're all-in on American manufacturing and we're building a brand that blue-collar Americans can be proud of. TigerTough is dedicated to providing premier products and great customer service. And it takes a team to do that. We're a diverse, inclusive team that focuses on teamwork over individuals.

Manager: Operations Director

Experience: 3+ years

Benefits: 80 hours of PTO, 10 paid holidays, 401(k) match, 100% employer paid health insurance for employee.

Schedule: This full-time position requires on-site attendance at our Twin Cities location (Oakdale, MN) with travel to our Vesta, MN location as needed.

Key Responsibilities

Application Support

• Serve as the primary internal resource for Microsoft Dynamics 365 Business Central.
• Provide day-to-day support to users and troubleshoot application issues.
• Investigate errors, posting issues, system problems, and unexpected results.
• Assist with user setup, security roles, permissions, and system configuration.
• Maintain system settings and configurations within the scope of the position.
• Identify recurring issues and develop permanent solutions rather than relying on workarounds.
• Coordinate with Business Central consultants and Microsoft partners when advanced technical assistance is required.

Business Process Support & Improvement

• Develop a strong understanding of TigerTough's business processes and how they are supported by Business Central.
• Work with departments to identify inefficiencies, manual processes, and opportunities for automation.
• Evaluate requests for system changes and determine the best solution.
• Recommend improvements that increase efficiency, accuracy, and usability.
• Help ensure system processes align with company policies and procedures.
• Document business processes and system procedures.

Reporting & Data

• Develop, maintain, and troubleshoot Business Central reports and inquiries.
• Assist departments with reporting and data analysis needs.
• Help ensure that data is accurate, consistent, and reliable.
• Investigate discrepancies between Business Central and other systems or reports.
• Work with users to identify the information they need and determine the best way to provide it.

System Changes & Projects

• Coordinate and participate in Business Central upgrades and system changes.
• Test new functionality, updates, integrations, and modifications before they are released to users.
• Develop test scenarios and document test results.
• Assist with implementation of new modules, functionality, and applications.
• Participate in software selection and implementation projects when applicable.

User Training & Documentation

• Train employees on Business Central functionality and best practices.
• Develop user guides, procedures, and training materials.
• Provide guidance to users on proper system processes.
• Promote consistent use of Business Central throughout the organization.
• Maintain documentation for system processes, configurations, and troubleshooting procedures.
• Serve as a primary point of contact with Business Central consultants and software vendors.
• Clearly communicate business requirements and technical issues to outside resources.
• Track open support issues through resolution.
• Coordinate with IT on integrations, network requirements, security, and other technical matters.
• Assist with evaluating new software and technology that may benefit the company.

Qualifications

Required

• Experience supporting business applications or ERP systems.
• Strong analytical and problem-solving skills.
• Ability to understand business processes and translate business needs into system solutions.
• Strong attention to detail and data accuracy.
• Excellent communication skills.
• Ability to work effectively with users at all levels of the organization.
• Ability to learn complex software systems and explain them to others in a clear manner.
• Strong organizational and documentation skills.

Preferred

• Experience with Microsoft Dynamics 365 Business Central or Microsoft Dynamics NAV.
• Experience in a manufacturing environment.
• Understanding of accounting, purchasing, inventory, or production processes.
• Experience with ERP implementation or system upgrades.
• Experience creating reports and analyzing business data.
• Experience working with software vendors or outside consultants.
• Familiarity with Microsoft Excel and Microsoft 365.
• Experience with Power BI, Power Automate, SQL, or other reporting/automation tools.

Physical Work Environment

This position primarily works in an office environment and requires extended periods of computer use. Occasional interaction with manufacturing, warehouse, and other operational areas may be required to understand business processes and system requirements.

Sewn Products LLC dba TigerTough is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other legally protected status.