D365 Business Central Consultant

Centre Technologies; Tulsa (OK); Ibrido; USD 70.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

PTO & holidays

Health, Dental, Vision, and 401(k)

Descrizione del lavoro

Centre Technologies is seeking a Senior D365 Business Central Consultant in Tulsa to lead BC projects, design and implement customizations, and mentor teams. You will work with clients on cloud and on-prem BC deployments, while collaborating with internal staff to resolve escalated issues.

The role emphasizes best practices, ongoing improvement of procedures, and strong client communication in a hybrid work setting.

Competenze

• 3+ years of experience designing, configuring, and supporting Dynamics NAV/Business Central
• Strong communication and problem-solving skills
• Self-motivated with keen attention to detail and the ability to work under tight deadlines
• Excellent customer service orientation and teamwork in a collaborative environment

Mansioni

• Design, test, train, implement, and support Dynamics BC customizations for clients
• Provide reconciliation and issue resolution for Dynamics BC data
• Identify opportunities for additional training, modules, and business process improvements
• Document issues and changes in internal CRM/project tools
• Coordinate updates, hotfixes, and upgrades for existing customers
• Support creation and maintenance of training curricula and documentation

Conoscenze

Customer service

Communication

Team collaboration

Problem solving

Multitasking

Formazione

Bachelor's degree or higher

Strumenti

Microsoft Dynamics NAV

Microsoft Dynamics 365 Business Central

Descrizione del lavoro

We are excited to announce we are expanding and looking to grow our team with a new D365 Business Central Consultant at Centre Technologies!

Our Company Culture:

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.

Centre Company Benefits:

• Hybrid Work Options, Paid Time Off, and Paid Holidays
• Medical, Dental, Vision, and 401(k) with employer match contributions
• Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary

This Senior Consultant role works as the lead consultant on client’s Dynamics Business Central (BC) projects. This position will utilize best practices and methodologies to design, implement, and/or upgrade solutions for BC in the Microsoft Cloud and client on-premises installations. Consultants will also work with the internal team to provide subject matter expertise and escalated support issues for existing customers. This role will also assist in continuing to evolve procedures and best practices.

Essential Duties And Responsibilities

• Design, Test, Train, Implement, and Support customizations in Dynamics BC for new and existing customers.
• Provide support to reconcile and fix Dynamics BC data, as required.
• Identify software or service opportunities including training, modules, business process consulting, and development.
• Document and communicate issues, risks, and changes within internal CRM and project management software.
• Coordinate application updates, hotfixes, and upgrades for existing customers.
• Backup role for Application Support Desk and escalated support issues.
• Assist with creating and maintenance of internal and external product training curriculums and documentation.
• Participate in periodic online training classes held for hosted clients.
• Assist Centre Developers in testing and rollout of new customizations and products.
• Maintain a billing utilization rate of 75% or greater.
• Assist with the creation and maintenance of internal and external product training curriculums and documentation.

Education/Experience/Certifications

• Bachelor’s Degree or higher preferred
• 3+ years of experience working on design, configuration, and support of Dynamics NAV and/or Business Central
• Great communication and problem-solving skills
• Highly self-motivated and directed, keen attention to detail
• Ability to work in fast-paced environment running multiple tasks under tight deadlines
• Exceptional customer service orientation
• Extensive experience working in a team-oriented, collaborative environment

Work Environment and Physical Demands

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required.
• Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
• The noise level in the work environment is moderate.
• Frequent local travel required.