Business Card Product Director

Huntington; Chicago (IL); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave

Paid holidays

PTO

Job summary

Huntington is seeking a Business Card Product Director to lead the card portfolio, shaping strategy, execution, and profitability across the business credit card line.

You will guide cross-functional teams including marketing, analytics, technology, and risk, aligning product roadmaps with senior leadership, and developing innovative features and partnerships to drive growth and customer engagement.

Qualifications

• Bachelor's degree with 10+ years of credit card oversight and experience.
• Experience working with third-party credit card partners.
• Demonstrated expertise in product development, strategic planning, project management, and implementation.

Responsibilities

• Lead the business credit card portfolio strategy to drive growth and profitability.
• Develop long-term strategic plans with targets, budgets, and KPIs.
• Align product roadmap with senior leadership and company goals.
• Oversee development of new business card features and partnerships.
• Lead cross-functional teams including Marketing, Analytics, Technology, and Risk.
• Establish loyalty programs and customer acquisition/retention initiatives.

Skills

Leadership

Strategic planning

Product development

Cross-functional collaboration

Education

Bachelor’s degree with 10+ years of credit card oversight

Job description

Description Summary: The Business Card Product Director has leadership responsibility for business card portfolio management including analytical evaluation, strategy development, program execution, and profit optimization.

Duties & Responsibilities

Leadership & Strategy Development: Lead the business credit card business, including the design and execution of product strategies to drive growth and profitability.

Develop long-term strategic plans and set business targets, budgets, and KPIs for the portfolio and ensure that they are achieved.

Align strategy and product roadmap with senior leadership with company-wide goals.

Product Development & Innovation: Oversee the development of new and innovative business credit card and expense management products, features, and benefits to meet evolving customer needs and drive profitability.

Drive innovative solutions by researching emerging trends and customer behaviors, while ensuring alignment with the brand strategy.

Work with design and tech teams to enhance customer experience and digital engagement for credit cardholders.

Customer Acquisition & Retention: Develop strategies for acquiring new customers while ensuring the retention of existing ones.

Lead cross functional team of partners including Marketing, analytics, technology and credit risk to drive customer acquisition campaigns and promotions.

Develop and manage acquisition strategies partnering with various sales teams in the organization and identify external partners to help drive new customers.

Establish loyalty programs and incentives that enhance customer engagement and satisfaction.

Leverage customer data and insights to improve the value proposition and customer experience.

Risk & Compliance Management: Ensure that all credit card products comply with relevant regulatory requirements, internal policies, and industry standards.

Develop and monitor risk management frameworks, including credit risk, fraud prevention, and operational risk for business credit card products.

Monitor portfolio performance and adjust credit policies as necessary to mitigate risk and ensure a healthy portfolio.

Team Management: Lead and mentor a team of product managers and collaborate with cross functional group of partners including analysts, marketers, and risk managers.

Foster a culture of high performance, collaboration, and innovation within the team.

Manage team performance, career development, and training initiatives to build a high-functioning, motivated team.

Financial & Operational Performance: Oversee the financial performance of the business credit card portfolio, including revenue generation, cost management, and profitability.

Monitor operational metrics such as customer acquisition costs, utilization rates, and charge-off rates to optimize performance.

Report regularly to senior management on key performance indicators (KPIs), financial results, and strategic initiatives.

Partnership Management: Develop and manage relationships with key external partners, including payment networks, fintech companies, third-party vendors, and credit bureaus.

Negotiate favorable terms with external partners to enhance product offerings and drive customer acquisition.

Other duties as assigned.

Basic Qualifications

• Bachelor’s degree with 10+ years of credit card related oversight and experience.
• Experience working with other 3rd party credit card partners.
• Demonstrated experience in product development, business case development, strategic planning, project management and tactical implementation.

Preferred Qualifications

• Master’s degree
• Experience with business credit card products and mobile banking apps.
• Familiarity with emerging trends in the fintech and payments industry.
• Knowledge of machine learning or AI applications in credit risk management.
• Strong leadership and team management skills
• Excellent strategic thinking and decision-making abilities
• Deep knowledge of business credit card products and financial services
• Strong financial acumen and ability to drive profitability
• Effective communication and stakeholder management skills
• Ability to work in a fast-paced, high-pressure environment
• Knowledge of regulatory requirements related to business, such as the CARD Act, Dodd-Frank, and CFPB guidelines
• Proven experience in developing and managing financial products for business customers
• Strong understanding of credit risk, financial analysis, and regulatory compliance in the credit card industry
• Experience with product innovation, customer acquisition strategies, and digital transformation in the payments space

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range: $200,000 - $250,000 Annual Salary The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.

• In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values-simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout

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