Business Banking Relationship Manager

Bank of America; Carlsbad (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America in Carlsbad, CA seeks a senior small business relationship professional to provide financial solutions, grow profitability, and deepen client relationships.

The role emphasizes prospecting, cross-selling, and collaboration with partners; requires proven consultative sales experience and the ability to analyze financial statements and cash flow.

This is a full-time role with in-office attendance, a 40-hour work week, and a pay range of $90,000 to $110,000 annually.

Qualifications

• Has proven success in consultative sales in financial services or in business-to-business sales.
• Ability to interpret financial statements and identify improvement levers.
• Passion for outside sales and prospecting.
• Desire to deepen client relationships and exceed sales goals.
• Ability to analyze clients' financial conditions and industry trends.
• Ability to understand and interpret cash flow statements.
• Excellent communication and leadership abilities.
• Experience partnering with bank teams to solve client issues.
• Experience managing a client portfolio with relationship growth.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

Responsibilities

• Manages end-to-end client journey to deliver client needs and drive sales opportunities while mitigating risk.
• Identifies and refers small business opportunities and solutions to clients during relationship reviews.
• Delivers a branded customer experience within sales portfolios, in the field at least 80% of the time.
• Fosters relationships with partners to increase small business opportunities.
• Leverages credit knowledge to advise on solutions, services, and digital capabilities.
• Supports execution of the sales delivery model to grow the small business segment.
• Coaches and provides feedback to teams while upholding a client-employee-centric culture.

Skills

Consultative sales

Outside sales

Financial analysis

Relationship management

CRM knowledge

Communication skills

Leadership

Portfolio management

Networking

Prospecting

Education

High School Diploma/GED or equivalent

Undergraduate degree in business/finance/economics preferred

Tools

CRM platforms

Banking systems

Job description

Job Description

Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients. Key responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. Job expectations include opening core small business accounts while adhering to procedural guidelines.

Responsibilities

• Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture

Required Qualifications

• Has proven success in consultative sales in financial services or in business-to-business sales
• Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific levers
• Is passionate about outside sales and enjoys spending time prospecting
• Wants to enhance existing relationships and exceed sales goals
• Can analyze financial conditions of clients and industry trends
• Can understand and interpret financial statements and cash flow analysis
• Has excellent communication skills and demonstrated leadership ability
• Enjoys partnering and negotiating with a team of bank employees to solve client issues
• Demonstrated management of a client portfolio with focus on relationship development and deepening
• Thorough knowledge of small business financial products and services
• Familiarity with CRM platforms and other banking systems

Desired Qualifications

• Community leadership
• Strong computer skills with an ability to multitask in a demanding environment
• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience

Skills

• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Credit Documentation
• Requirements
• Financial Analysis
• Oral Communications
• Prioritization
• Written Communications
• Coaching
• Interpret Relevant Laws, Rules, and Regulations
• Prospecting
• Risk Management

Minimum Education Requirement: High School Diploma/GED or equivalent work experience

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay Transparency details US - CA - Carlsbad - 7700 El Camino Real - La Costa (CA0222)

Pay and benefits information Pay range $90,000.00 - $110,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Formulaic incentive eligible This role is eligible to participate in a formulaic incentive plan.

Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions.

Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities.

Incentives are earned based on the employee’s performance against defined metrics.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion Each employee brings unique skills, background and opinions.

We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values Learn about our four values that represent what we believe.

Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency