Business Banking Campaign Lead & Tools SME

Aumni; Ohio; On-site; USD 70,000 - 100,000; Full time

Job summary

Chase is seeking a Business Banking Marketing Campaign Manager – Marketing Transformation Tools SME to orchestrate multi-channel campaigns from strategy to execution, driving acquisition and a superior customer experience. You will lead adoption of self-service marketing tools, train teammates, and refine best practices to improve efficiency and quality across campaigns.

The role emphasizes end-to-end delivery, collaboration with cross-functional partners, and a focus on continuous process

Qualifications

• Bachelor's Degree in Marketing or related field.
• 2+ years in digital, direct (print), and/or email marketing.
• Strong campaign execution discipline, including stakeholder coordination, measurement alignment, and delivery rigor.
• Detail-oriented, fast-moving, and able to manage multiple initiatives simultaneously under tight deadlines.
• Excellent written and oral communication skills.
• Hands-on proficiency with Photoshop, Illustrator, InDesign, and Writer.ai.

Responsibilities

• Build and deliver acquisition campaigns across digital, email, and other direct channels.
• Partner with stakeholders to align campaign objectives, execution details, measurement approach, and reporting.
• Optimize direct response marketing campaigns to enhance results, improve efficiency, and reduce costs.
• Prioritize end-to-end customer experience, ensuring exceptional service and flawless execution of campaign details.
• Maintain a strong controls environment and rigorous QA practices to support accuracy, brand quality, and compliance readiness.
• Assist campaign managers with development of creative assets and content iterations to support campaign needs.
• Provide hands-on design support, editing, and production-ready file preparation using Adobe Creative Cloud tools.
• Perform detailed creative QA to ensure accuracy, quality, and adherence to brand standards.
• Serve as SME for self-help, self-editing, and content-creation marketing tools and workflows.
• Establish best practices, templates, and "how-to" guidance to enable consistent, high-quality execution.
• Support quality checks and strengthen adherence to brand standards through smart tool usage and sound judgment.

Skills

Digital marketing

Campaign execution

Communication

Multi-channel marketing

Self-service marketing tools

Education

Bachelor's Degree in Marketing

Tools

Adobe Creative Cloud

Photoshop

Illustrator

InDesign

Writer.ai

Job description

Chase is seeking a Business Banking Marketing Campaign Manager – Marketing Transformation Tools SME to orchestrate multi-channel campaigns from strategy to execution, driving acquisition and a superior customer experience. You will lead adoption of self-service marketing tools, train teammates, and refine best practices to improve efficiency and quality across campaigns.

The role emphasizes end-to-end delivery, collaboration with cross-functional partners, and a focus on continuous process