Business Associate - Hiring Immediately (Chicago) | $75,000-$110,000

First Roles; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

First Roles in Chicago seeks a Business Associate for an on-site, full-time role. You will meet with clients to discuss coverage and service options, follow up on requests, and keep detailed notes to ensure client satisfaction. The position includes onboarding support and team coaching.

The role emphasizes clear communication, reliability, and collaboration within a supportive team, with structured training to help you build a lasting career in client services.

Qualifications

• Experience in retail, food service, hospitality or any role where clear communication and reliability mattered.

Responsibilities

• Meeting with clients to discuss coverage and service options
• Following up on pending requests and open items
• Keeping detailed notes and records for every interaction
• Collaborating with team members to ensure client satisfaction

Skills

Strong communication

Customer service

Attention to detail

Job description

Helping a client understand their options clearly and guiding them toward a confident next step is the foundation of this role. Every conversation matters, and the people you work with will rely on your ability to listen, explain and follow through.

As a Business Associate, your daily work centers on meeting with clients, reviewing their needs and presenting solutions that fit. You will manage your own schedule of appointments, maintain accurate records and coordinate follow-up so nothing falls through the cracks.

This is an on-site, full-time position based in Chicago. No prior industry experience is required. If you have worked in retail, food service, hospitality or any role where clear communication and reliability mattered, those strengths transfer directly here.

An independent opportunity with structured training and support as you build your career. You will have access to coaching, a structured onboarding process and a team environment where questions are encouraged.

Day-to-day responsibilities include:

• Meeting with clients to discuss their coverage and service options
• Following up on pending requests and open items
• Keeping detailed notes and records for every interaction
• Collaborating with team members to ensure client satisfaction

Medical, dental and vision benefits are available.