Business Associate

MaKai Consulting, LLC; Savannah (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Excellent compensation

Great Benefits

Paid Time Off

401k Plan

Team-centric culture

Job summary

Savannah Dental in Savannah, GA is seeking a Business Associate to join our friendly, patient-centered team. You will welcome patients, manage front-desk tasks, and support daily operations to ensure smooth patient flow and accurate record-keeping.

The role demands strong communication, organization, and familiarity with MS Office. You will work closely with the treatment coordinator to support insurance processing and patient communication.

Qualifications

• Excellent verbal and written communication skills.
• Able to greet patients and keep them informed about visit status.
• Strong organizational skills for front-desk and waiting-area management.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Experience operating office equipment (phones, fax, printers, scanners).

Responsibilities

• Schedule, reschedule, or cancel appointments as needed.
• Greet patients and guide them through check-in.
• Assist patients with filling out information forms.
• Prepare charts and daily schedules for the dental staff.
• Update patient records and document treatments and procedures.
• Schedule follow-up appointments and provide reminders by phone.
• Assist with insurance and treatment presentation with the treatment coordinator.
• Generate reports related to hygiene recalls, patient treatment, and reactivation.
• Inform patients of office policies and provide pertinent information.
• Handle inbound calls and perform patient follow-ups.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

MS Office

Front desk / customer service

Verbal & written communication

Tools

Phone system

Fax machines

Printers

Scanners

Job description

Business Associate (Ellabelle, GA; Hinesville, GA; ...)

Who we are: Savannah Dental has an amazing team that works to serve each other, as well as our patients. We have built a Culture of positivity and support, the right candidate will become a valued member of our team and we show it in various ways!! The atmosphere is nurtured by quarterly (4) review periods a year and regular checks with you. WHY? Because we are nothing without our team and we must ensure that you feel valued and heard.

At Savannah Dental, the goal of our caring team is to provide comprehensive oral health care and cosmetic dentistry services to people of all ages living in and around Savannah, Georgia, and throughout Chatham County.

What we’ll like about you:

• That smiling face!!

• Being able to greet our patients coming into the practice, make them feel welcomed and keep them informed on the status of their visit.

• Your ability to organize and maintain patient waiting areas as well as front-desk areas.

• Your excellent verbal and written communication skills will be the star of the show. Communicating with our patients will make you the face and voice of Savannah Dental.

• Your skills with the Microsoft Office Suite (Excel, Word, Outlook) and ability to operate office equipment, such as multi-line phones, fax machines, printers and scanners.

• Your professional attitude and appearance!!

What you’ll be doing:

• Scheduling, rescheduling, or canceling appointments as needed.

• Greeting and welcoming patients to the practice.

• Assisting patients to fill out information forms.

• Preparing patients’ charts and daily schedules for the dental staff.

• Updating patient records and documenting recent treatments and procedures.

• Scheduling follow-up appointments and providing telephonic reminders.

• Assisting the treatment coordinator as needed as it relates to insurance, treatment presentation, etc.

• Assist with utilizing reports as it relates to hygiene recall, patient treatment, and patient reactivation.

• Inform patients of office policies as it relates, and provide pertinent information

• Assist with inbound calls, and provide any patient follow-up as needed

• Other duties as assigned.

What Success looks like in this Position:

• Reviewing this job description weekly to ensure you are performing all the necessary functions.

• Taking ownership over the success of the office and the part that your role will play in that success.

• Supporting your teammates.

• Asking questions when needed.

• Applying all the information and skills you will learn during your training.

What’s in it for you:

• Excellent compensation

• Access to Great Benefits (e.g. Medical, Dental, Supplemental Plans)

• Paid Time Off

• Company 401k Plan

• Excellent Culture and Team/Patient Centric Environment

Disclaimer: Savannah Dental is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Compensation is commensurate with experience. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. If you need accommodation for any part of the employment process because of a medical condition or disability, please call [phone] to speak with human resources.

Acceptable Background and References Required. Equal Employment Opportunity/ DFWP

This is a full time position