Business Assistant Float

Magnolia Services; Columbus (OH); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive hourly compensation

Comprehensive benefits for full-time team members

Opportunities for professional development

Supportive team culture

Job summary

A leading dental group is seeking a Float Business Assistant to oversee front office operations across multiple locations in Columbus. The ideal candidate will facilitate patient interactions, manage appointments, and ensure a welcoming enviroment, contributing to a positive experience for all visitors. The position values organization, communication, and adaptability, offering opportunities for professional growth within a supportive team.

Qualifications

• At least one year of experience in a dental office required.
• Experience with dental insurance verification and billing.
• Strong organizational and time-management skills.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule and confirm appointments and handle inquiries.
• Verify insurance and maintain financial records.

Skills

Communication

Multitasking

Organizational Skills

Customer Service

Tools

Dental management software

Job description

Float Business Assistant - Columbus Region
Location: Travels between Worthington Hills, Canal Winchester, Upper Arlington, and Grove City Magnolia Dental Locations
Office Website: https://mymagnoliasmile.com

About Magnolia Dental

Magnolia Dental is a family-first dental group committed to making a positive impact on the lives of our patients. With a focus on gentle, high-quality, and long-lasting care, we've built a reputation for creating a warm, welcoming environment where patients feel at home-and so do our team members.

Position Overview

We are looking for an organized, friendly, and adaptable Float Business Assistant to support our front office operations across several Magnolia Dental locations in the Columbus area. This position will travel as needed between Worthington Hills, Canal Winchester, Upper Arlington, and Grove City to ensure smooth front desk operations and provide an outstanding patient experience.

Key Responsibilities

• Greet patients warmly and professionally at the front desk

• Schedule and confirm patient appointments efficiently

• Manage phone calls, emails, and patient inquiries with excellent communication skills

• Verify insurance coverage and accurately input patient information

• Present treatment plans and financial arrangements clearly and confidently

• Collect and process payments and maintain accurate financial records

• Ensure a clean, organized, and welcoming front office environment

• Provide coverage at assigned locations based on operational needs

Qualifications

• At least one year of experience in a dental office required

• Experience with dental insurance verification and billing

• Excellent communication and multitasking skills

• Focused on schedule optimization, with a priority on maintaining full provider schedule

• Positive, team-oriented attitude with the ability to adapt to new environments quickly

• Strong organizational and time-management skills

• Comfortable with dental management software

• Reliable transportation and willingness to travel to multiple Columbus-area offices

What We Offer

• Competitive hourly compensation

• Comprehensive benefits for full-time team members: health insurance, PTO, and more

• Opportunities for professional development and cross-location training

• Supportive and collaborative team culture

• Exposure to a variety of office environments and workflows

Magnolia Dental is proud to be an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive workplace for all team members