Business Architect

Hastings Insurance Company; Hastings (MI); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

401(k) planned matching

Generous paid time off

Tuition and professional development

Incentive compensation opportunities

Job summary

Hastings Insurance invites a skilled Business Architect to translate organizational strategy into scalable business solutions. You will work across the company to understand current operations, identify improvement opportunities, and design business models that support future goals.

Partner with business and technology teams to connect priorities with execution and drive efficiency, scalability, and innovation.

Qualifications

• Bachelor's degree or higher in a related field.
• 5–7 years in the insurance industry with knowledge of P&C products and processes.
• 5+ years in business planning, process analysis, or enterprise/ business architecture.
• Lean Six Sigma Yellow Belt certification.
• Strong strategic, analytical, and communication skills.
• Experience with business architecture frameworks and actionable documentation.
• Knowledge of process mapping and business process reengineering.
• Understanding of software development and project lifecycles.
• Excellent collaboration across disciplines and levels.
• Proficiency with Microsoft Office.

Responsibilities

• Develop and maintain business architecture frameworks, models, and standards guiding enterprise initiatives.
• Align architecture with short- and long-term organizational goals.
• Model and optimize processes to improve efficiency, scalability, and adaptability.
• Design business capability models connecting strategy to operations.
• Translate objectives into actionable business models and frameworks for execution.
• Lead cross-functional collaboration to align operations, technology, and priorities.
• Establish and monitor metrics to evaluate effectiveness of models and adjust as needed.
• Lead implementation and adoption of new architectures, including training and change management.
• Identify business and operational risks and develop mitigation strategies.
• Maintain knowledge of current business architecture practices and developments.

Skills

Strategic thinking

Analytical thinking

Interpersonal skills

Communication

Adaptability

Education

Bachelor's degree in Business Administration/Computer Science/Information Science or related

Lean Six Sigma Yellow Belt certification

Tools

Microsoft Office

Job description

Help turn business strategy into the capabilities, processes, and solutions that move Hastings Insurance forward. Hastings Insurance is seeking a Business Architect to help translate organizational strategy into practical, scalable business solutions. In this role, you'll work across the organization to understand how our business operates today, identify opportunities for improvement, and design business models and frameworks that support where we're headed. Partnering with stakeholders across business and technology teams, you'll help connect strategic priorities to execution while strengthening efficiency, scalability, adaptability, and innovation.

What You'll Do

• Develop and maintain business architecture frameworks, principles, models, and standards that guide enterprise initiatives and support our strategic direction.
• Partner with stakeholders across the organization to align business architecture with short- and long-term organizational goals.
• Analyze, model, and optimize business processes using tools and methodologies such as BPMN to identify opportunities for greater efficiency, scalability, and adaptability.
• Design business capability models and architectural solutions that connect organizational strategy with operational needs.
• Translate strategic objectives into actionable business models and frameworks that support effective execution.
• Facilitate collaboration across business and technology teams to align operational needs, technology solutions, and strategic priorities.
• Establish metrics and key performance indicators to evaluate the effectiveness of business models and recommend adjustments as needed.
• Lead the implementation and adoption of new business architectures, including facilitating training and supporting teams through organizational change.
• Identify potential business and operational risks and develop mitigation strategies that support business continuity.
• Maintain current knowledge of business architecture practices, methodologies, and industry developments through continuing education and professional development.

What You'll Bring

• Bachelor's degree in Business Administration, Computer Science, Information Science, or a related field.
• Five to seven years of experience within the insurance industry, including strong knowledge of property and casualty insurance products, customers, and business processes.
• Five or more years of experience in business planning, process analysis, business architecture, or enterprise architecture.
• Lean Six Sigma Yellow Belt certification.
• Strong strategic, conceptual, and analytical thinking with demonstrated problem-solving and decision-making skills.
• Experience with business architecture frameworks and the ability to develop clear, actionable business models and architectural documentation.
• Knowledge of process mapping, business process reengineering, and related methodologies.
• Strong understanding of software development and project management lifecycles.
• Excellent interpersonal skills with the ability to collaborate effectively across disciplines and organizational levels.
• Clear, concise, and tactful communication skills with the ability to work effectively with senior leaders, stakeholders, and peers.
• Ability to navigate ambiguity, changing priorities, and deadline-driven
• environments.
• Proficiency with Microsoft Office applications.
• Professional certifications such as TOGAF, CBA, or PCBA are preferred.

Location & Schedule

This full-time, salaried position will generally work Monday through Friday, 8:00 a.m. to 4:30 p.m. The role may be performed onsite at our Hastings, Michigan headquarters or in a hybrid arrangement. We will also consider remote candidates who reside in one of our operating states: Michigan, Ohio, Indiana, Illinois, or Wisconsin.

About Hastings Insurance

For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best. While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers. Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.

Our Organizational Commitment

At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities. We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.

If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.