Business Applications Systems Admin

Apex Systems; Washington (District of Columbia); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

ESPP

401K with company match

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Discount programs

Training & certification

Job summary

Everforth Apex seeks a System Administrator to manage and optimize business applications such as iManage, eRooms, Confluence, and Jira onsite in Washington, DC. You will ensure systems run securely and reliably, supporting collaboration across teams.

The role requires 3–5 years of enterprise experience, a Bachelor’s degree or equivalent, and the ability to obtain a Public Trust clearance. Expect on-site work five days a week with ongoing upgrades, monitoring, and documentation to sustain peak

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 3–5 years of experience administering business applications (iManage, eRooms, Confluence, Jira) in an enterprise environment.
• Proficiency in administering and supporting iManage, eRooms, Confluence, Jira; familiarity with SQL and basic scripting (Python, PowerShell); experience with system monitoring and performance tuning; basic networking concepts; strong diagnostic skills.

Responsibilities

• Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
• Apply updates, patches, and configurations to keep applications secure and performing well.
• Troubleshoot performance, access, and integration issues across systems.
• Monitor health metrics, logs, and performance, resolving bottlenecks.
• Manage user accounts, permissions, and roles for proper access control.
• Document configurations, processes, and troubleshooting steps.

Skills

iManage

eRooms

Confluence

Jira

SQL

Python

PowerShell

Monitoring

Networking basics

System tuning

Education

Bachelor's degree or equivalent

Job description

Job#: 3043875

Job Description:

Business Applications Systems Admin

Location: Washington, D.C. (Onsite)

Role Overview

As a System Administrator, you will be responsible for managing, supporting, and optimizing a variety of business-critical applications, including iManage, eRooms, Confluence, and Jira. You will ensure that these systems operate efficiently, securely, and reliably, supporting business processes and ensuring smooth collaboration across teams. This work is located onsite in the DC area. All candidates must be willing to work on-site in DC 5 days a week.

Key Responsibilities

• Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
• Perform system configuration, updates, and patches to ensure applications are running at peak performance and meet business needs.
• Troubleshoot issues related to application performance, user access, and integration between systems.
• Monitor system health, logs, and performance metrics, identifying and resolving any potential problems or bottlenecks.
• Manage user accounts, permissions, and roles to ensure proper access control.
• Regularly assess system performance and implement improvements to optimize speed, efficiency, and reliability of the applications.
• Ensure proper backup and disaster recovery procedures are in place and tested for business applications.
• Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira to enhance team productivity.
• Create and maintain documentation for system configurations, processes, workflows, and troubleshooting procedures.
• Regularly review and apply software updates, patches, and security fixes to ensure applications remain secure and up-to-date.
• Participate in change management processes, ensuring smooth transitions when new versions or configurations are implemented.

Required Qualifications

• A Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience is required.
• This role requires 3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
• The following technical skills are required: proficiency in administering and supporting iManage, eRooms, Confluence, and Jira; familiarity with SQL and basic scripting (e.g., Python, PowerShell); experience with system monitoring and performance tuning; basic knowledge of networking concepts and integration techniques; and strong diagnostic skills.

Preferred Qualifications

• Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
• Familiarity with ITIL framework or similar methodologies for IT service management.
• Experience with cloud-based implementations or hybrid environments for business applications.

PLEASE NOTE: Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Everforth Apex is part of the Commercial Segment of Everforth, Inc. NYSE: EFOR