Business Applications Manager - Manufacturing

Turkey Hill; Conestoga (Lancaster County); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Life insurance

Short-term disability

Long-term disability

401(k) with company match

Employee Assistance Program (EAP)

Vacation and PTO

Educational assistance

Bonus plan

Free ice cream

Job summary

Turkey Hill Dairy in Conestoga, PA is seeking a Business Applications Manager to lead the IT-driven business applications strategy for manufacturing and distribution. You will partner with the VP IT to align projects with core processes and compliance.

The role requires 5+ years in manufacturing and distribution apps, ERP/WMS implementation, MDM/PIM, and KPI development across SCM, customer service, and warehouse ops. On-site work included.

Qualifications

• Bachelor's degree in CS, Business, or related discipline.
• Minimum of 5 years hands-on manufacturing and distribution business applications experience as a BSA.
• Minimum of 5 years ERP/WMS lifecycle implementation and support.
• Minimum of 5 years Master Data Management (MDM) and PIM experience.
• Experience developing standardized business processes in SCM, customer service, warehouse/distribution.
• Experience with EDI and GDSN.
• Experience implementing KPIs for business operations.
• Strong project management experience preferred.
• Experience with demand planning apps, Power BI, MPS, MRP, WMS, and CRM preferred.
• Able to perform essential functions with/without accommodation.

Responsibilities

• The Business Applications Manager develops and implements IT-driven business app strategy.
• Lead business case development and project execution with IT and business teams.
• Identify efficient processes while ensuring segregation of duties.
• Meet with department heads to determine application needs.
• Develop budgets and manage project stages with templates/tools.
• Minimize custom apps by using standard COTS business processes.
• Maintain Application Inventory and upgrade roadmap.
• Ensure regulatory compliance (HIPAA, SOX).
• Engage cross-functional teams to define process improvements.
• Perform duties under GMP, FSMA and safety regulations; comply with SQF.
• Other duties as assigned.

Skills

BSA experience (manufacturing & dist)

Power BI experience

Demand planning applications

CRM/MRP/WMS knowledge

KPI implementation experience

Project management experience

EDI and GDSN experience

Education

Bachelor’s degree in Computer Science, Business, or related discipline

Tools

ERP/WMS full lifecycle

MDM & PIM

Job description

Business Applications Manager - Manufacturing

Job Category: Information Technology

Requisition Number: BUSIN001884

• Posted : October 1, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Turkey Hill Dairy
Conestoga, PA 17516, USA

Description

Come check out Turkey Hill!

We’re a growing, nationwide company, born and raised in Southcentral Pennsylvania, that has been creating delicious ice cream and beverages since 1931. We offer competitive pay, great benefits, and leadership development opportunities with career-growth potential – join our team today!

The Business Applications Manager makes an impact by–

The Business Applications Manager is responsible for developing and implementing the business applications strategy and plan in concert with the VP IT. This person will lead the development of the business case(s) and for those approved projects, the project execution within IT and the business teams. An important aspect of each project is determining the most efficient business process across departments that also adheres to segregation of duties.

• In concert with the VP IT, meet with each department head to determine the business application needs in each department.
• Work with the business to develop the business case for each project.
• For those approved projects identify the budget and utilize tools and templates to manage each stage of the project.
• Continue implementing THD’s goal of minimizing the use of custom developed applications and customizations in COTS (Commercial Off the Shelf) software by implementing standard business processes and functions.
• Maintain the Business Application Inventory list and identify the roadmap for each application making sure THD stays reasonable current with upgrades and patching to be able to use the most current product features.
• Conform to regulatory compliance related to electronic information in areas such as HIPAA and Sarbanes-Oxley.
• Demonstrate the ability to engage work in department and cross-functional teams to define and implement process improvements that provide value to the customer.
• Perform all duties within established Good Manufacturing Practice (GMP) and FSMA guidelines as well as all safety regulations.
• Comply with Safe Quality Foods (SQF) food safety and quality standards.
• Perform all other duties as assigned.

You could be a great fit if you have these things –

• Bachelor’s degree in Computer Science, Business, or related discipline
• Minimum of 5 years of hands-on manufacturing and distribution business applications experience as a BSA
• Minimum of 5 years experience with ERP/WMS full lifecycle implementation and support experience
• Minimum of 5 years experience with Master Data Management (MDM) and PIM experience
• Experience developing standardized business processes in SCM, customer service, warehouse/distribution
• Experience with EDI and GDSN
• Experience implementing KPI’s for each of the business operation areas
• Previous experience as a Project Manager is strongly desired
• Experience with demand planning applications, Power BI, MPS, MRP, WMS, and CRM is strongly preferred
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Our associates enjoy these awesome benefits –

• Life insurance, short-term & long-term disability
• 401(k) with company match – immediately vested
• Employee Assistance Program (EAP)
• Earn vacation and PTO
• Educational assistance reimbursement
• Company bonus plan
• Free ice cream and beverages!

Physical Demands -

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job.

• The employee is required to talk and/or hear in an office setting (noise level is low) and manufacturing setting where noise levels can be high (PPE required).
• The employee is frequently required to stand and walk in an office or manufacturing environment from 4-8+ hours.
• The employee must be able to ascend and descend stairs, and where applicable and when necessary, to perform various job‑related tasks.
• Must be able to position self to move, reach with arms/hands, stoop, kneel, crouch, or crawl as needed to perform various job‑related tasks.
• The employee must be able to inspect all job‑related equipment (office or floor) to ensure it is in good working condition prior to use. Must be able to use hands/fingers to change (or feel) to operate various types of office equipment.
• Must be able to operate all job‑related equipment (powered, hand or office) as required.
• Vision requirements: close vision, distance vision, peripheral vision, and depth perception and adjust focus.
• Ability to lift 20 pounds and/or push/pull 20 pounds on a regular or occasional basis.
• Must have ability to travel to clients, customers, or other work sites by a variety of transportation methods.

This job description is not all encompassing, however, is intended to be a general description of the essential functions of this position. It is not intended as an employment contract.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters

Turkey Hill, LLC has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Turkey Hill employees directly in an attempt to present candidates.

Turkey Hill will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Turkey Hill, including unsolicited resumes sent to Turkey Hill mailing address, fax machine or email address, directly to Turkey Hill employees, or to Turkey Hill’s resume database will be considered Turkey Hill property. Turkey Hill will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Turkey Hill will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees.

Turkey Hill will not pay a fee to any Recruiter that does not have a signed Turkey Hill contract in place specific to the position for which the resume was submitted.

Recruiting vendor agreements will only be valid if in writing and signed by Turkey Hill’s Human Resources Manager or his or her designee. No other Turkey Hill employee is authorized to bind Turkey Hill to any agreement regarding the placement of candidates by Recruiters.By submitting a candidate to Turkey Hill, recruiters agree to be bound and comply with this policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.