Business Applications Manager

Middlesex co; Orlando (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k with matching

Tuition reimbursement

Generous paid time off

Job summary

A leading construction firm in Orlando, Florida, is seeking a Business Applications Manager responsible for operational support of enterprise applications including Vista. This role requires strong customer service skills, the ability to manage multiple priorities, and collaboration with IT and finance departments. Candidates should have over 10 years of experience in construction or technology environments, preferably with Vista or similar systems. The company offers a comprehensive benefits package for both full-time and part-time employees.

Qualifications

• 10+ years of experience in construction, finance/accounting, ERP, or technology environment.
• Experience supporting Vista and/or construction systems strongly preferred.
• Ability to manage multiple tasks and competing priorities in a fast-paced environment.

Responsibilities

• Provide support, maintenance, and user assistance for Vista and HCSS.
• Troubleshoot system issues and resolve incidents.
• Support multiple application-related projects at the same time.

Skills

Customer service mindset

Strong communication skills

Ability to manage multiple tasks

Understanding business processes

Tools

Vista

HCSS

Job description

The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build America’s infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.

Position Summary

The Business Applications Manager is responsible for the day-to-day operation and ongoing support of the company’s enterprise applications, including Vista, related modules, and other mission‑critical systems. This role ensures systems are configured and used effectively to support business operations, while coordinating upgrades, enhancements, security controls, and user support.

This is a hands‑on role that requires strong customer service, attention to detail, and the ability to manage multiple priorities. The Business Applications Manager works closely with IT leadership, Accounting/Finance, Operations, and end users to troubleshoot issues, improve processes, and keep systems running smoothly and securely.

Responsibilities

• Comply with (and actively promote) all safety policies and procedures, including reporting all accidents, incidents, and near‑misses, to support our #1 Core Value:Safety First, in everything we do.
• Provide support, maintenance, and user assistance for:
• Vista
• HCSS
• Other critical business applications as assigned
• User setup and access management
• Security permissions and role‑based access
• Report support and troubleshooting
• Configuration support and basic system maintenance
• Coordinate and support application upgrades, patches, backups, and testing activities.
• Troubleshoot system issues, resolve incidents, and elevate as needed.
• Support multiple application‑related projects at the same time (upgrades, new modules, process improvements).
• Track progress, communicate updates, and coordinate testing, training, and rollout steps with stakeholders.
• Identify risks/issues early and take action to help keep projects on schedule.
• Support application security and help protect sensitive digital assets (bids, files, communications, and system data).
• Maintain appropriate access controls and support regular access reviews.
• Participate in periodic security reviews and testing as directed by IT leadership.
• Escalate any security concerns or potential vulnerabilities to the CIO/IT leadership promptly.
• Maintain strict confidentiality with sensitive systems and business information.
• Support authorized investigations, audits, and compliance reviews as directed.

Qualifications

• Ability to manage multiple tasks and competing priorities in a fast‑paced environment.
• Strong verbal and written communication skills; able to work effectively with technical and non‑technical users.
• Strong customer service mindset with a proactive, solutions‑oriented approach.
• Ability to understand business processes and apply technology tools to improve workflows.
• 10+ years of experience in construction, finance/accounting, ERP, or technology environment (or equivalent combination).
• Experience supporting Vista and/or construction systems (Vista modules, HCSS) strongly preferred.

Necessary Attributes

• Must possess the ability to adapt to different personalities and management styles.
• Team player with good interpersonal skills.
• Ability to manage a team efficiently and effectively.
• Self‑starter with good verbal and written communication skills.
• Reliance on experience and judgment to plan and accomplish goals.
• Dedicated and hard working.
• Strong leadership qualities.

We offer our full‑time and eligible part‑time team members a comprehensive benefits package that’s among the best in our industry. Benefits include medical, dental, and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top‑tier 401k with matching, tuition reimbursement, industry‑leading referral program, and generous paid time off.

Middlesex provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.