Business Applications Analyst III – Workflow & Automation Platforms

Invenergy, LLC; Chicago (IL); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

Invenergy, LLC in Chicago, IL seeks a Business Applications Analyst III to administer, maintain, and optimize workflow and automation platforms. You will gather business requirements, translate them into technical solutions, and provide Tier 2/3 support to ensure seamless operations.

You will collaborate with IT and business teams, document processes, and lead small to mid-size projects while staying current with industry trends to boost efficiency and value.

Qualifications

• Bachelor's degree in computer science, business administration, operations management, or related field.
• 4+ years experience as a Business Application Analyst or similar role.
• 4+ years experience in a hands-on technical role supporting and implementing workflow and automation platforms such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Forms, Pipefy, or other comparable workflow tools.
• 4+ years experience providing Tier 2/3 hands-on application technical support.
• Strong technical knowledge and ability to own a technical issue until resolution.
• Strong documentation skills including knowledge base articles, diagrams, and guides for staff and end-users.
• Strong interpersonal and communication skills with stakeholders and vendors.
• Eligible to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Analyze Applications & Processes: evaluate existing applications and business processes to identify inefficiencies.
• Develop business requirements and translate to technical requirements.
• Manage change including risk evaluation, testing, and communication with users.
• Collaborate with cross-functional teams and vendors to implement enhancements.
• Create detailed documentation: process maps, flowcharts, user guides, and technical guides.
• Coordinate implementation of new technology solutions and changes.
• Stay current with industry trends to drive innovation and efficiency.
• Establish KPIs to measure application performance and derive insights.
• Lead small to medium technology projects as project lead.
• Engage stakeholders through user group meetings and incorporate feedback.

Skills

Power Apps

Power Automate

Power Forms

Pipefy

Workflow tools

Technical support

Documentation

Stakeholder collaboration

Communication skills

Education

Bachelor's degree in computer science, business administration, operations management, or related field

Tools

Visio

Microsoft Power Automate

Microsoft Forms

Pipefy

Job description

## Business Applications Analyst III – Workflow & Automation PlatformsApplylocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: R09967Invenergy is North America’s largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future.This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.**Job Description****Position Overview**The Business Applications Analyst III – Workflow & Automation Platforms will be responsible for the administration, maintenance, and technical support of assigned applications and processes within our organization, including analyzing and optimizing operational processes. Your primary objective will be to develop business requirements, implement technical solutions based on business requirements, and provide technical support on assigned applications.As a Business Application Analyst III, you will play a crucial role in driving operational excellence, optimizing applications, implementing technology solutions to drive organizational improvement, ensuring the security of applications, and enhancing overall productivity within the organization. Your analytical mindset, technical skillset, attention to detail, and ability to streamline processes will contribute to the success and growth of the company.**Responsibilities*** Analyze Applications & Processes: Conduct thorough evaluations of existing applications and business processes to identify inefficiencies, bottlenecks, and areas for improvement.* Business Requirements: Work with key stakeholders to develop business requirements and translate those requirements into technical requirements.* Change Management: Ensure change management process is followed including evaluating risk of the change, appropriate testing of the change, and effective communication with business users.* Collaboration: Collaborate with cross-functional teams, including other IT teams and business departments, to understand their requirements and identify opportunities for process enhancements.* Documentation: Create detailed documentation for applications including process maps, flowcharts, diagrams, user guides, and technical guides.* Implementation: Coordinate and facilitate the implementation of new technology solutions and changes to existing technology services, working closely with stakeholders to ensure smooth transitions and minimal disruption.* Industry Trends: Keep up-to-date with industry best practices and emerging technologies to drive innovation, increase efficiencies, and enable business growth.* Performance Measurement: Establish performance benchmarks and key performance indicators (KPIs) to assess the effectiveness of applications and identify trends to develop actionable insights.* Project Lead: Serve as project lead for small to medium sized technical projects.* Stakeholder Engagement: Regularly engage with business stakeholders for assigned applications including leading regular user group meetings and ensuring user feedback is added for future improvements.* Technical Management: Provide advanced technical support and subject matter expertise (SME) for assigned applications.* Testing: Develops, documents, and maintains user acceptance test scripts; performs user acceptance and other functional tests; and assists tracking and coordinating user acceptance testing.* Training and Documentation: Creates training materials, user guides, SOP’s, KB’s, and process documentation to ensure standardized workflow practices and support organizational knowledge sharing.* Vendor Coordination- Establish good working relationship with vendors and escalate to these vendors as needed for technical resolution and project implementation.**Required Qualifications*** Bachelor's degree in computer science, business administration, operations management, or a related field.* 4+ years experience as a Business Application Analyst or similar role.* 4+ years experience in a hands-on technical role supporting and implementing workflow and automation platforms such as Microsoft Power Apps, Microsoft Power Automate, Microsoft Forms, Pipefy, or other comparable workflow tools.* 4+ years experience providing Tier 2/3 hands-on application technical support.* Strong technical knowledge and ability to own a technical issue until resolution.* Strong documentation skills including experience creating application knowledge base articles, diagrams, and guides for technical staff and end-users.* Strong interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels of the organization and vendors.* Eligible to work in the United States without the need for employer visa sponsorship now or in the future.**Preferred Qualifications*** 2+ years experience developing business requirements and translating those requirements into technical requirements.* Strong analytical and problem-solving skills with the ability to analyze data, draw insights, and make data-driven recommendations* Proficiency in process mapping tools and methodologies such as Visio.* Excellent organizational and time management skills with the ability to handle multiple projects simultaneously.* Experience managing small to medium-sized technology projects.* Knowledge of Lean Six Sigma or other process improvement methodologies.* Knowledge of Software Development Life Cycle (SDLC).* Knowledge of Information Technology Infrastructure Library (ITIL) 4.#LI-ONSITE**Base Pay**$85,000.00 - $115,000.00 USD Annual Bonus: 20% - 30%The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills. In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process. Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.