Business Applications Analyst (HB and PB Claims)

Washington Regional; Fayetteville (AR); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare organization in Northwest Arkansas is seeking a Business Applications Analyst to enhance technology solutions and improve patient care. This role involves collaboration with various teams, troubleshooting applications, and ensuring compliance with standards. The position offers primarily remote work with occasional onsite presence as needed. Join a committed team dedicated to compassionate care and community health.

Qualifications

• 4 years of experience with business applications as an advanced user or analyst.
• HB and PB Claims and Remittance certifications preferred.

Responsibilities

• Lead troubleshooting, maintenance, and testing of Business Applications.
• Collaborate with stakeholders to implement new technology and resolve issues.
• Monitor help desk tickets and assist users.

Skills

Business Applications

Troubleshooting

Testing

Collaboration

Process Improvement

Education

High school diploma or GED

Job description

Business Applications Analyst (HB and PB Claims)

Join to apply for the Business Applications Analyst (HB and PB Claims) role at Washington Regional.

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas, Fayetteville. It is ranked among the 10 Best Places to Live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for three consecutive years by U.S. News & World Report. We employ over 3,400 team members and serve the region with more than 45 clinics, the area's only Level II trauma center, and five Centers of Excellence, including the Washington Regional J.B. Hunt Transport Services Neuroscience Institute, Walker Heart Institute, Women and Infants Center, Total Joint Center, and Pat Walker Center for Seniors.

Position Summary

The Business Applications Analyst II reports to the Assistant Manager, Business Applications. This role involves leading troubleshooting, maintenance, and testing of Business Applications.

Essential Responsibilities

• Partner with stakeholders, internal teams, and vendors to implement new technology and resolve issues.
• Participate in testing to ensure application quality and reliability.
• Design and ensure functionality of business application systems.
• Collaborate with staff and management to improve patient care quality and efficiency.
• Engage with vendor support and maintain business relationships.
• Provide updates and training on system functionalities.
• Ensure compliance with accrediting standards and safeguard protected health information.
• Monitor help desk tickets, assist users, and perform system monitoring and upgrades.
• Lead process improvements and adhere to policies.
• Participate in incident response and project planning.
• Assist with application design, testing, troubleshooting, and documentation.
• Mentor team members and support training initiatives.

Qualifications

• High school diploma or GED required.
• HB and PB Claims and Remittance certifications preferred.
• At least 4 years of experience with business applications as an advanced user or analyst.

Work Environment

Primarily remote work with 90% sitting and 10% physical activity, including lifting up to 50 lbs. Onsite presence as needed.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Engineering and Information Technology
• Industry: Hospitals and Healthcare