Business and Customer Service Instructor

Central Georgia Technical College; United States; On-site; USD 43,000 - 46,000; Full time

Benefits offered by this job

State benefits

TRS/ERS retirement

Job summary

Central Georgia Technical College is seeking a Business and Customer Service Instructor to teach inmates in a correctional setting. The role requires delivering instruction in customer service, computer skills, job search, job interview, and re-entry skills, using approved syllabi and maintaining accurate records and inventories.

Travel to multiple sites may be required. The position demands a Bachelor's degree in education or related field and at least one year of teaching in postsecondary

Qualifications

• Must upload transcripts showing conferred educational degrees and document qualifications in the employment history.
• Earned Bachelor's Degree in education, business, or a related field from an accredited institution.
• Documented one year teaching experience in postsecondary education or documented one year customer service experience.

Responsibilities

• Instructs inmates in customer service, computer, job search, job interview, and re-entry skills.
• Demonstrates teaching techniques and uses appropriate testing and grading procedures.
• Maintains records, grade books, and inventory; complies with TCSG and DOC policies.

Education

Bachelor's Degree in education, business, or related field

One year teaching experience in postsecondary education

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Business and Customer Service Instructor

Agency:

Central Georgia Technical College

Job Requisition ID:

JR0000006064

Shift:

Day (United States of America)

Compensation Details:

ANNUAL GROSS SALARY IN THE MID-40’S

Job Description:

Position Summary: Under general supervision, provides instruction in the areas of customer service, computer, job search, job interview and re-entry skills to inmates in the correctional setting. Demonstrates the use of appropriate teaching techniques; use of appropriate testing and grading procedures including proper maintenance of grade books and any other record-keeping required; effective use of oral and written communication skills, knowledge of current in-field procedures. Follows approved course syllabus. Maintain program requirements, attend/complete all professional development training; meet with students and college personnel to discuss students’ instructional programs and other issues. Evaluates student progress in attaining goals and objectives. Completes all reports, records and invoices in a timely manner and maintains accurate inventory of all assigned properties. Maintain qualifications for employment as described by the Technical College System of Georgia (TCSG) Policy Manual and accreditation standards. Follows rules and regulations as described by the TCSG Policy Manual and other policies and procedures established by the institution. Also subject to the rules and regulations of the Georgia Department of Corrections. Position may require travel to the college’s campus or site locations, to other correctional facilities and any other travel as needed.

Minimum Qualifications:

Must upload transcripts which show conferred educational degrees and document qualifications in the employment history

Earned Bachelor's Degree in education, business, or a related field from an academic institution accredited by an institutional accrediting agency recognized by the United States Department of Education

Documented one (1) year teaching experience in postsecondary education or documented one (1) year customer service experience undefined

Preferred Qualifications:

Preference may be given to applicants who, in addition to meeting the minimum qualifications, provide transcripts of conferred degrees and demonstrate in the employment history possession of one or more of the following:

Documented work experience in the correctional setting

Documented work experience in the post-secondary setting

Projected Work Hours/Location:

This position generally works normal day hours of 7:30 a.m. to 5:30 p.m. Monday through Thursday. Additional hours or a flexible schedule to include evenings and/or weekends will be required as needed. Position will be assigned to Johnson State Prison, 290 Donovan-Harrison Rd, Wrightsville, Georgia and will require travel to any of the locations within the College’s service area and additional travel as needed. This position is scheduled to work 12 calendar months per year and at 40 hours per week.

Salary / Benefits:

The selected candidate can expect to receive a contingent offer with an annual gross salary in the mid-40’s, actual gross to be determined the candidates highest qualifying degree based on meeting published minimum and preferred qualifications. Position is eligible for state benefits to include retirement, insurance, leave accrual and holiday pay. CGTC is a member of Teachers Retirement System of Georgia (TRS) and Employees Retirement System of Georgia (ERS).

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG).

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Central Georgia Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

The Title IX/Section 504/ADA Coordinator for CGTC nondiscrimination policies is Cathy Johnson, Executive Director for Athletics and Compliance, Room A136, 80 Cohen Walker Drive, Warner Robins, Ga, 31088; Phone [phone]; Fax [phone]; Email: [e-mail].

All application materials are subject to the Georgia Open Records Act O. C. G. A. §50-18-70.

Minimum qualifications for this position will be determined by the teaching discipline and compliance with appropriate accrediting bodies. Must be credentialed to satisfy all appropriate accrediting bodies for the course assigned Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.