Business Analyst, Telecom Data & Digital Twin

Merkator Group; Wisconsin; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Company car

Public transport allowance

Meal vouchers

Group insurance

Hospitalization insurance

Flexible work environment

Job summary

A growing technology company in Wisconsin is seeking a Business Analyst to enhance customer success through effective data analysis and software configuration. The ideal candidate will possess a Master's degree, 2-5 years of experience, and excellent communication skills to liaise with clients and internal teams. This role offers a flexible working environment with competitive salary, company car, and various perks including team-building activities.

Qualifications

• Must have 2–5 years of work experience in a relevant field.
• Excellent communication skills required for customer interaction.
• Strong analytical skills to investigate data issues and feature requests.

Responsibilities

• Conduct business analyses and research for customer success.
• Translate technical requirements into software configurations.
• Collaborate with various teams to optimize customer solutions.

Skills

Customer interaction

Data analysis

Problem solving

Communication skills

Technical understanding of data models

Team collaboration

Knowledge of fiber processes

Education

Master's degree in Business Engineering or similar

Job description

Marlin Digital Twin is finally bringing a revolution for network managers in management, engineering, and operations. The key to success, in our view, is the single source of truth—how do you ensure that all employees have the same view of the network? Our Digital Twin will help with this.

Today, MarlinDT already has its first customers, and we want to grow strongly with this, including internationally. MarlinDT is a start-up within Merkator: a strong team, a few customers, and big ambitions!

MarlinDT offers a geographic inventory based on the ESRI Foundation (ArcGIS Pro, Utility Network, ArcGIS Enterprise) and a logical inventory.

We are looking for strong profiles to take us to the next level.

Job Description

We are looking for a driven MarlinDT Business Analyst who will play a crucial role in the success of our customers. In this role, you will be responsible for conducting business analyses, researching and analyzing data, and translating technical requirements into configurations for the MarlinDT software. You will work closely with various teams and departments to ensure that the customer (the telecom network operator) can make optimal use of our solutions.

Your Profile

• Interaction with customers at strategic, technical, and business levels.
• Investigation of data issues, analysis of feature requests and bugs.
• Addressing problems and proposing solutions in collaboration with all stakeholders: the MarlinDT Installation Team, Data Engineering Team, the customer’s business and IT departments, and project managers.
• Sharing insights and knowledge with colleagues and contributing to the operational excellence of telecom network operators.
• Master’s degree in Business Engineering or a similar field.
• 2–5 years of work experience.
• Excellent communication skills and the ability to analyze and solve complex problems.
• Technical skills to understand the MarlinDT data model and apply it to fiber equipment, and to translate this into a MarlinDT configuration.
• Able to work independently and as part of a team.
• Knowledge of fiber processes, fiber equipment, and fiber data is a plus.

What We Offer

Merkator is one happy professional family. We are a growth company that puts people first and offers plenty of opportunities for advancement.
For working from home, we have one rule: there are no rules. We work from home and regularly meet at the office or with customers. This will remain flexible in the future.
Merkator offers a competitive salary, a company car, public transport allowance, smartphone, laptop, meal vouchers, group insurance, and hospitalization insurance…
When the weather is nice, we sometimes fire up the BBQ during lunch.
We organize fun team-building activities, and many colleagues go running, cycling, or play padel together…

"Merkator makes you feel at home at the office"