Business Analyst, Sr w/DevOPs Experience

Atexo; United States; Remote; USD 51,000 - 76,000; Full time

Job summary

A leading company is looking for a Senior Business Analyst focused on the DevOps space to liaise between clients and technical teams. This role involves gathering and documenting requirements, ensuring clarity for developers, and contributing to agile project management. Competitive salary, remote options, and comprehensive benefits package offered.

Benefits

Above Industry Healthcare Benefits

Remote Working Options

Paid Time Off

Training/Certification opportunities

Healthcare Savings Account & Flexible Savings Account

401K Match

Tuition Reimbursement

Paid Holidays

Qualifications

• 10+ years of relevant experience in IT O&M, Service Supplier management, and ITSM.
• 2-3 years experience in the DevOps space.
• Excellent writing skills and adept with Microsoft Office Suite.

Responsibilities

• Responsible for creating/updating documents as part of an agile development life-cycle.
• Gathers business requirements through meetings and interviews.
• Facilitates meetings with clients to explore potential solutions.

Skills

IT Operations and Maintenance

Service Supplier/Vendor management

IT Service Management

ITIL framework

Process mapping

Functional Decomposition

Data Analytics

Agile delivery programs

Excellent writing skills

Microsoft Office Suite

Education

Bachelor’s degree in finance, accounting, computer science or other relevant discipline

Job description

Overview

TISTA Science and Technology is seeking a Business Analyst, Sr w/focus in the DevOps space, who will work as a liaison between customers and subject matter expert in order to elicit, analyze, communicate, and validate requirements and business processes. Prepares and/or maintains detailed documentation pertaining to programming, systems operations, and requirements. Translates business specifications into the programmer, data scientist, and end-user documentation. Achieves and maintains subject matter expertise relevant to functional areas.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

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Responsibilities

• Responsible for creating/updating documents required as part of an agile system development life-cycle including requirements document, user stories, detailed functional specifications, technical design input, process documents (such as SOP's, guidelines, process models, and validation master plans), etc
• Able to breakdown requirements into user stories with acceptance criteria
• Write detailed Requirements for related Epics/Feature/Stories and able to transition them into acceptable criteria.
• Gathers business requirements through a variety of techniques such as work sessions, meetings, and interviews
• Analyzes and documents client complex business requirements and processes; communicates these requirements to appropriate parties and get signoff
• Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions
• Contribute to and manage small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects
• Facilitate meetings and discussion as needed for diverse and senior groups of government stakeholders and multiple contractor subject matter experts
• Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads
• Develop functional and non-functional testable business requirements/user stories
• Support business by becoming a Subject Matter Expert for applications and standards
• Coordinate with the technical development team to ensure complete understanding of functional specifications
• Assist with development of education & outreach materials including user guides and other external communications

Qualifications

• 10 yrs relevant experience in

  o IT Operations and Maintenance (O&M)

  o Service Supplier/Vendor management

  o IT Service Management (ITSM)

  o ITIL framework

  o Process mapping

  o Functional Decomposition of IT O&M functions

  o Identify and Assess Direct and Indirect O&M activities

• Experience in Data Analytics
• 2 - 3 years experience in the DevOps space
• Experience in a customer–facing role, including comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements
• Experience withworking with developers to translate business needs into user stories
• Experience working on Federal programs that are of high priority, visibility, and public-facing
• Experience with Agile delivery programs
• Must be able to work quickly with a high degree of accuracy with cross-functional teams
• Able to work under minimal supervision, act independently and exercise an expert level of decision-making capability
• Excellent writing skills and ability to produce polished written products
• Demonstrated ability and experience using Microsoft Office Suite

Education

• Bachelor’s degree in finance, accounting, computer science or other relevant discipline

Clearance:

• The ability topass a Tier 2/Moderate Background Investigation

Location

• Remote, USA

Pay Range

• This position ranges from $51,145 to $75,625.
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/