Business Analyst

KamisPro; Windsor (CT); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading public sector consulting firm is seeking an experienced Business Analyst with expertise in state government services, especially within the New England region. The candidate should have a robust background in public sector operations, with responsibilities including engaging with stakeholders, analyzing workflows, and documenting requirements. A minimum of 5 years in relevant projects is required, along with excellent communication and facilitation skills.

Qualifications

• 5+ years of experience as a Business Analyst in public sector projects.
• 3+ years of direct experience working with state government agencies in one or more New England states.
• Strong knowledge of state-level programs and services.

Responsibilities

• Engage with state government stakeholders to understand business needs.
• Document and validate business, functional, and non-functional requirements.
• Analyze existing workflows and recommend improvements.

Skills

Business process modeling

Requirements gathering

Communication skills

Interpersonal skills

Education

Bachelor's degree in Public Administration, Information Systems, Business, or related field

Tools

Salesforce

Microsoft Dynamics

Oracle

Job description

We are seeking an experienced Business Analyst with a strong background in state government services and programs, particularly within the New England region. The ideal candidate will bring deep knowledge of public sector operations, policy analysis, and service delivery models across areas such as professional license and management.

Key Responsibilities

• Engage with state government stakeholders to understand business needs, regulatory requirements, and policy objectives.
• Elicit, document, and validate business, functional, and non-functional requirements.
• Develop process models, use cases, and user stories to support system design and implementation.
• Analyze existing workflows and recommend improvements to increase efficiency and service delivery.
• Facilitate and participate in stakeholder meetings, workshops, and JAD sessions.
• Translate complex policy and programmatic requirements into actionable technical specifications.
• Collaborate with project managers, developers, QA testers, and vendors to ensure solution alignment with business goals.
• Support UAT, training, and deployment activities for government technology projects.
• Monitor project progress and assist in preparing status reports and risk assessments.
• Maintain a strong understanding of compliance and regulatory requirements relevant to state programs.

Qualifications

Required:

• 5+ years of experience as a Business Analyst in public sector projects.
• 3+ years of direct experience working with state government agencies in one or more New England states.
• Strong knowledge of state-level programs and services (e.g., Medicaid, SNAP, Unemployment Insurance, Licensing, etc.).
• Demonstrated experience with requirements gathering, business process modeling, and documentation best practices.
• Familiarity with Agile, Scrum, or hybrid project methodologies.
• Excellent communication, facilitation, and interpersonal skills.

Preferred:

• Experience with government technology platforms (e.g., Salesforce, Microsoft Dynamics, Oracle, or custom-built state systems).
• Knowledge of federal and state regulatory frameworks (e.g., CMS, FNS, USDOL).
• Certifications such as CBAP, PMI-PBA, or similar.
• Bachelor's degree in Public Administration, Information Systems, Business, or related field (Master’s degree a plus).