Business Analyst - SCS

D&H Distributing; Harrisburg (Dauphin County); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a detail-oriented Business Analyst to enhance their Supply Chain Services. In this pivotal role, you will act as the communication bridge between business stakeholders and IT, ensuring successful implementations and enhancements. You will engage with cross-functional teams to elicit requirements, create documentation, and support testing processes. This is a fantastic opportunity to contribute to process improvements and collaborate with diverse stakeholders in a dynamic environment. If you thrive in a collaborative setting and have a passion for problem-solving, this role is perfect for you.

Qualifications

• 3+ years in a Business Analyst or related role.
• Experience facilitating integration implementations.

Responsibilities

• Develop understanding of end users’ current business processes.
• Create and maintain Business Requirements Documents (BRD).
• Facilitate cross-functional requirements review.

Skills

B2B integration (EDI, API, XML)

Analytical skills

Problem-solving skills

Strong communication skills

Adaptability to evolving technical environments

Education

Bachelor’s Degree

Tools

Microsoft Office

ERP systems

WMS software

Job description

Join to apply for the Business Analyst - SCS role at D&H Distributing.

Summary

The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external).

The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. The BA serves as a communication bridge between business stakeholders and IT staff, facilitating discussions to understand current processes and needs for change, then documenting and communicating these to IT for solution design.

Essential Duties And Responsibilities

1. Develop understanding of end users’ current business processes.
2. Elicit business requirements.
3. Create and maintain Business Requirements Documents (BRD).
4. Facilitate cross-functional requirements review (BA/DEV/QA).
5. Secure approval/sign-off for BRD.
6. Support development and testing of deliverables.
7. Develop User Acceptance Testing (UAT) Plan; review with stakeholders.
8. Create and validate integration test files (EDI X12, API, XML, flat files).
9. Facilitate UAT and share results.
10. Secure UAT approval/signoff.
11. Develop Go-Live Plan when needed.
12. Create training materials, including Train-The-Trainer models.
13. Complete post go-live validation and support during warranty period; manage bug lifecycle as necessary.
14. Maintain process documentation, updating after projects.
15. Provide updates on project status, milestones, risks, issues.
16. Analyze integration specifications, perform gap analysis against organizational capabilities.
17. Identify process improvements, recommend and implement changes.
18. Coordinate with external partners during projects.
19. Support and mentor team members.
20. Adhere to PMO and IT processes.
21. Collaborate organization-wide to ensure project success.
22. Assist with troubleshooting production issues and escalate as needed.

Knowledge, Skills, and Abilities

• Familiarity with B2B integration (EDI, API, XML) and communication protocols (AS2, SFTP, VAN).
• Understanding of EDI X12 formats and specifications.
• Strong communication skills.
• Analytical and problem-solving skills.
• Ability to work independently and in teams.
• Adaptability to evolving technical environments.
• Proven collaboration with stakeholders at all levels.

Education and Experience

• Bachelor’s Degree or equivalent experience.
• 3+ years in a Business Analyst or related role.
• 3+ years facilitating integration implementations.
• Familiarity with Microsoft Office, ERP, WMS, and productivity software.

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Research, Analyst, and Information Technology

Industries

• IT Services and IT Consulting