Business Analyst - Quote to Cash

Alta Performance Materials US, LLC; Grandview (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Alta Performance Materials US, LLC is seeking a Business Analyst for Quote-to-Cash in Columbus, Ohio. This role involves partnering with commercial stakeholders and supporting the customer lifecycle from quoting through billing and trade compliance.

The ideal candidate will have experience with Salesforce.com and SAP SD, and will support existing ECC operations while contributing to future S/4HANA capabilities. This position requires strong analytical and project management skills.

Qualifications

• Bachelor’s degree in Information Technology, Business, or related field.
• Experience supporting Salesforce.com and SAP SD in ECC and/or S/4HANA landscapes.
• Experience with pricing and global trade processes.

Responsibilities

• Act as the primary IT partner for Sales and Customer Service.
• Facilitate workshops for process improvements.
• Elicit and document business requirements across the quote-to-cash lifecycle.
• Lead UAT efforts and support hypercare post-deployment.

Skills

Salesforce.com

SAP SD

Business analysis

Project management

Pricing processes

Education

Bachelor’s degree in Information Technology or Business

Tools

Salesforce

SAP ECC

SAP S/4HANA

Job description

Join ALTA Performance Materials as a Business Analyst (Quote-to-Cash) in Columbus, Ohio.

Position Summary

The Business Analyst (BA) – Quote-to-Cash is an individual contributor role responsible for partnering with commercial stakeholders to support the full customer lifecycle, from quoting through billing and trade compliance. This role spans Salesforce.com and SAP Sales & Distribution (SD) and serves as the bridge between business teams and IT delivery partners. ALTA currently operates on SAP ECC and is preparing for a transition to SAP S/4HANA within the next year. This role will support current ECC and Salesforce operations while actively contributing to the design and delivery of future‑state S/4HANA quote‑to‑cash capabilities. The role operates in a hosted environment and collaborates closely with MSPs and third‑party vendors.

Key Responsibilities

• Act as the primary IT partner for Sales, Customer Service, and Commercial Operations.
• Translate commercial strategy into executable IT demand, roadmaps, and backlogs.
• Facilitate workshops to align on process improvements, standardization, and system enhancements.
• Elicit and document business requirements across the quote‑to‑cash lifecycle.
• Translate requirements into clear functional specifications and user stories for Salesforce and SAP teams.
• Partner with architects and technical leads to define integration and data flows across CRM, ERP, and downstream systems.
• Coordinate closely with Finance, Supply Chain, and master data teams.
• Support ECC‑based quote‑to‑cash processes while contributing to S/4HANA transformation activities, including process redesign, testing, and cutover readiness.
• Lead UAT efforts and support hypercare post‑deployment.
• Partner with third‑party providers for delivery, incident resolution, and continuous improvement.
• Ensure requirements clarity, delivery quality, and alignment with service expectations.
• Functional Ownership – Salesforce & SAP SD: Provide functional leadership across:
  • Salesforce.com: accounts, opportunities, quoting/CPQ concepts, workflows, reporting.
  • SAP SD: order management, deliveries, billing, returns.
  • Pricing: pricing conditions, discounting, agreements, margin visibility.
  • Global Trade: compliance, export controls, cross‑border requirements.

Qualifications

• Bachelor’s degree in Information Technology, Business, or related field.
• Experience supporting Salesforce.com and SAP SD in ECC and/or S/4HANA landscapes.
• Experience with pricing and global trade processes.
• Participation in multiple end‑to‑end SAP and/or Salesforce projects.
• Experience working with MSPs, offshore teams, and global stakeholders.
• Strong ability to translate business requirements & business processes into technical deliverables and influence without authority.

Equal Opportunity Employer

ALTA Performance Materials is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.