Business Analyst PLM & Healthcare Domain

5 Star Recruitment; West Chester (Chester County); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading recruitment firm is seeking a Business Analyst with expertise in the healthcare domain to join their team in West Chester. The ideal candidate will have significant experience in medical devices, product lifecycle management, and will be responsible for managing user stories, process flows, and collaborating closely with product owners and developers to ensure successful project delivery. Strong analytical skills and a commitment to improving user experience are essential. This role is a fantastic opportunity for impactful work in a dynamic environment.

Qualifications

• Must have experience in medical device/life science/health care domain.
• Understanding of customer journeys and customer experience.
• Strong working knowledge of Product Lifecycle Management (PLM) systems and tools.
• Able to stay 2–3 sprints ahead in Agile teams.
• Collaborate with Product Owners, Developers and Testers on requirements.
• Document SDLC processes and compliance activities.

Responsibilities

• Build use cases, writes and clarifies user stories, and manage process flows.
• Communicate vision to developers and testers.
• Track metrics and build reports to measure progress.
• Stay 2-3 sprints ahead and ensure feature definitions of ready.
• Track metrics and support dependencies with other squads.

Skills

Experience in medical device/life science/health care domain

Working experience in PLM technology

Strong problem-solving skills

Ability to collaborate with Product Owners, Developers, and Testers

Understanding of customer journeys and user experience

Tools

Product Lifecycle Management (PLM) systems

Job description

Business Analyst PLM & Healthcare Domain

West Chester, Pennsylvania, United States

About the job Business Analyst PLM & Healthcare Domain

Must have experience in medical device/life science/health care domain.

• Must have experience in medical device/life science/health care domain.
• Must have working experience in PLM technology.
• Understand user needs and translate them into detailed requirements for the Squad
• Build use cases, writes, manages and clarifies user stories, visualization, and process flows
• Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
• Stay 2-3 sprints ahead of squad and ensures each feature has a clear definition of done; ensures each feature level deliverable is aligned to a definition of readiness to enter sprint
• Communicate vision to developers and testers
• May help write UAT scripts and participate in User Acceptance Testing as needed
• Document confirmed business processes to serve as reference for development and IT support
• Apply business process improvement methods for optimization
• In partnership with the PO, maintain deep understanding of the business processes and requirements to ensure that the squads backlog priorities are aligned with business / Group needs
• Track metrics and build reports to measure progress
• Help manage dependencies with other squads, working closely with squad PO, peer PAs and the Product Manager
• Apply compliance requirements within scope of responsibility, ensures SDLC documentation, system configuration and compliance activities are up to date as required
• Understands portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product / BPM expertiseSupport and/or facilitate system demos via inspect and adapt workshops as needed
• Understanding of customer journeys and customer experience
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology
• Creates a culture that relentlessly focuses on helping the people and organizations we touch
• Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve
• Equipped with foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work
• Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes*
• Demonstrated success in leading cross-functional self-organized teams
• Contributes ideas that challenge thinking
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.

MUST HAVE:

• Experience in the medical device, life sciences, or healthcare domain.
• Strong working knowledge of Product Lifecycle Management (PLM) systems and tools.
• Skilled in eliciting, writing, and managing user stories, use cases, and process flows; capable of staying 23 sprints ahead in Agile teams.
• Proven ability to collaborate with Product Owners, Developers, and Testers to align requirements, vision, and delivery outcomes.
• Experience applying compliance and SDLC processes, with thorough documentation of business processes and system configurations.
• Strong understanding of customer journeys and user experience, with a mindset focused on business agility, empathy, and measurable outcomes.