Business Analyst on My Kyivstar App ( Engagement stream)

Kyivstar; Ohio; Remote; USD 75,000 - 95,000; Full time

Job summary

A leading Ukrainian hybrid IT company seeks a Business Analyst to enhance its mobile app development. In this role, you'll collaborate with analysts, developers, and stakeholders, analyze requirements, and help deliver functional solutions. Enjoy flexible remote working, performance bonuses, and comprehensive health benefits while shaping innovative technologies.

Benefits

Health and life insurance

Performance bonuses

Remote onboarding

Wellbeing program and corporate psychologist

Reimbursement of mobile communication expenses

Qualifications

• 2+ years of relevant working experience.
• Experience producing UML, Use Cases, Business Rules.
• Strong understanding of SDLC principles.

Responsibilities

• Work in a cross-functional team to deliver product features.
• Analyze requirements and define use cases.
• Oversees test implementation and gathers feedback.

Skills

Communication

Analytical Thinking

Team Collaboration

Tools

Jira

Confluence

Job description

We are looking for a Business Analyst to join our Product Development Team. You will join the in-house development team, whose primary responsibility is building Kyivstar’s mobile app. The role has all the advantages of working in a product team — versatile projects, plenty of independence, a chance to influence the direction of development, and the opportunity to grow with the role.

About us

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators.

Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users' needs.

Over 600+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.

We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.

What you will do

• Work in a cross-functional team with analysts, developers & designers to deliver product features
• Identifying options for potential solutions and assessing them for technical and business suitability
• Working closely with the Product Manager, Development team, IT, external stakeholders, and end-users to ensure technical compatibility and user satisfaction
• Analyze requirements, and define use cases and functional requirements for the software
• Creates and updates functional & technical descriptions of business processes related to supporting, configuration, and maintenance of the solution
• Perform requirements management, prioritization, traceability, verification, and validation of the requirements
• Backlog management and facilitation if needed
• Oversees test implementation, gathers feedback from users, and proposes functional improvements
• Selection and implementation of the necessary tools, technologies, and techniques

Qualifications and experience needed

• 2+ years of relevant working experience
• Experience producing solution artifacts, including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, etc
• Good knowledge of Scrum methodology and understanding of the BA role in the Scrum process
• Good understanding of web standards, protocols, messaging protocols, and data formats (REST, SOAP, JSON, XML, HTTP, FTP, TCP, etc.)
• Strong understanding of SDLC principles
• Understanding of CI/CD (principles, instruments)
• Good communication & facilitation skills
• Strong analytical and system thinking skills
• Team player with proven ability to work cross-functionally
• Can effectively deal with ambiguity

A plus would be

• Experience with data sources such as PostgreSQL, MySQL, MongoDB, or MS SQL servers
• Understanding and experience applying SOA, DDD, monolith, and design patterns
• Experience in designing RESTful APIs
• Basic expertise in mobile development technologies
• Experience in integration projects
• Excellent knowledge of Atlassian stack (Jira, Confluence)

What we offer

• Office or remote – it’s up to you. You can work from anywhere, and we will arrange your workplace
• Remote onboarding
• Performance bonuses for everyone (annual or quarterly — depends on the role)
• We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners
• Health and life insurance
• Wellbeing program and corporate psychologist
• Reimbursement of expenses for Kyivstar mobile communication