Business Analyst - MAX Solution Implementation

Kyndryl; South Carolina; On-site; USD 115,000 - 219,000; Full time

Job summary

Kyndryl is seeking an experienced Business Analyst to support the ADOT MVD MAX Solution implementation. The role acts as a bridge between business stakeholders and technical teams, translating needs into effective technology solutions.

The ideal candidate has deep enterprise application experience, process analysis, requirements management, stakeholder engagement, and UAT support. Qualifications emphasize 10+ years in business analysis, strong communication, and the ability to collaborate with

Qualifications

• 10+ years of BA experience supporting enterprise applications.
• Strong requirements gathering, process mapping, and UAT coordination.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Ability to work effectively with executives, business users, and technical teams.
• Knowledge of the ADOT MVD MAX Solution.
• Experience bridging business and IT functions to deliver successful business outcomes.
• Must be based in the United States.

Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Develop process maps, workflows, use cases, and functional specifications.
• Analyze current and future-state business processes and identify improvement opportunities.
• Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
• Collaborate with business and technical teams to ensure solutions meet business objectives.
• Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
• Assess stakeholder impacts and support change management and adoption activities.
• Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
• Document business architecture components including processes, roles, information flows, and organizational impacts.

Skills

Business analysis

Requirements gathering

Stakeholder management

UAT coordination

Analytical skills

Communication

Executive liaison

Tools

ADOT MVD MAX Solution

UAT tooling

API technologies

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking an experienced Business Analyst to support the implementation of the ADOT MVD MAX Solution. This role will serve as the bridge between business stakeholders and technical teams, ensuring business needs are accurately translated into effective technology solutions. The ideal candidate brings strong expertise in enterprise application implementations, business process analysis, requirements management, stakeholder engagement, and UAT support.

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Develop process maps, workflows, use cases, and functional specifications.
• Analyze current and future-state business processes and identify improvement opportunities.
• Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
• Collaborate with business and technical teams to ensure solutions meet business objectives.
• Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
• Assess stakeholder impacts and support change management and adoption activities.
• Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
• Document business architecture components including processes, roles, information flows, and organizational impacts.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Required Qualifications

• 10+ years of Business Analyst experience supporting enterprise application implementations.
• Strong experience in requirements gathering, business process mapping, gap analysis, and UAT coordination.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Ability to work effectively with executives, business users, and technical teams.
• Knowledge of the ADOT MVD MAX Solution.
• Experience bridging business and IT functions to deliver successful business outcomes.
• Must be based in the United States.

Preferred Qualifications

• Experience supporting government or public sector technolgy initiatives.
• Experience with writing technical user stories, understanding API technologies.
• Vehicle related business knowledge.
• Familiarity with Agile and Waterfall methodologies.
• CBAP, CCBA, PMI-PBA, or similar Business Analysis certification preferred.

The compensation range for the position in the U.S. is - $115,080 to $218,520 based on a full-time schedule.

Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $138,120 to $262,320

California (All Other): $126,600 to $240,480

Colorado: $115,080 to $218,520

Massachusetts: $115,080 to $240,480

New York City: $138,120 to $262,320

Washington: $126,600 to $240,480

Washington DC: $126,600 to $240,480

This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.