Business Analyst, Master Librarian onsite in Cincinnati OH

Genpact; Alexandria (VA); On-site; USD 55,000 - 65,000; Full time

Job summary

Join a leading technology services company as a Business Analyst, Master Librarian, where you'll manage technical documentation for engine maintenance. This role offers a dynamic environment focused on AI and digital innovation, with opportunities for mentorship and growth.

Qualifications

• Proven experience managing technical documentation in aerospace or engineering.
• Ability to work in a fast-paced, collaborative environment.

Responsibilities

• Retrieve, organize, and maintain up-to-date technical documentation.
• Manage daily interface with technical publications.
• Oversee the transition of technical documentation to digital platforms.

Skills

Organizational Skills

Attention to Detail

Collaboration

Education

Bachelor's degree in Engineering

Bachelor's degree in Technical Writing

Bachelor's degree in Information Management

Tools

Document Management Software

Job description

Job Description - Business Analyst, Master Librarian onsite in Cincinnati OH (HMS059717)

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Our AI Gigafactory is an industry-first accelerator that scales advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our solutions address complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through deep business knowledge, operational excellence, and cutting-edge solutions, we help companies get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams leverage data, technology, and AI to create tomorrow, today. Learn more at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Business Analyst, Master Librarian!

We are seeking a skilled analyst to join our dynamic team. In this role, you will be responsible for retrieving, organizing, and maintaining technical documentation supporting engine maintenance and overhaul operations.

Responsibilities

1. Retrieve, organize, and maintain up-to-date technical documentation, including engine manuals and repair documents.
2. Acquire and tollgate new technical documents and Engine Service Manual ATA subscriptions.
3. Manage daily interface with technical publications and partner with Global Master Librarians to ensure document accuracy and availability.
4. Coordinate with engineers to incorporate updates into site-specific documents promptly.
5. Oversee the transition of technical documentation from physical binders to digital platforms for better accessibility.
6. Ensure overhaul facilities have timely access to relevant technical data and resolve access issues.
7. Support the implementation and maintenance of new documentation systems and processes.

Qualifications we seek in you!

Minimum Qualifications

• Bachelor's degree in Engineering, Technical Writing, Information Management, or related field (or equivalent work experience).
• Proven experience managing technical documentation, preferably in aerospace or engineering.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work in a fast-paced, collaborative environment.

Preferred Qualifications/Skills

• Proficiency in document management software and databases.
• Familiarity with ATA Chapters, technical publication standards, and document control processes.

Join us to work at the cutting edge of AI, automation, and digital innovation, drive change for global enterprises, and solve meaningful business challenges. Accelerate your career with hands-on experience, mentorship, and continuous learning. Be part of a community of over 140,000 problem-solvers pushing boundaries daily. Thrive in a culture built on integrity, inclusion, and innovation. Let’s build tomorrow together!

The approximate annual base salary for this position ranges from $55,000 to $65,000, with the final offer depending on experience, skills, location, and internal equity.

Location-specific note: Candidates in Los Angeles, California, are not eligible for this role. Only candidates in the Cincinnati, OH area are eligible.

Genpact is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, age, national origin, citizenship, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or disability. We are committed to a respectful, inclusive, and innovative work environment.

Please note that Genpact does not charge fees for job applications. Beware of scams asking for payment or equipment purchases to apply.