Business Analyst Intern — Aftermarket Ops & Data

JLG Industries; McConnellsburg (PA); On-site; USD 25,000 - 51,000; Full time

Job summary

JLG Industries, an Oshkosh company, seeks an Aftermarket Intern to support used equipment sales, warranty, parts sales, and distribution. You will gain hands‑on experience in business operations and information systems, improving data accuracy and customer satisfaction.

The role emphasizes data entry, reporting, and cross‑functional collaboration across Aftermarket teams, with ongoing opportunities to learn systems, automation, and process improvements.

Qualifications

• Student working towards bachelor’s degree.
• Pursuing a Bachelor's degree in Business, Information Systems, Supply Chain, or a related field.
• Experience with relational databases and SQL.
• Experience in programming, scripting, logic, algorithms, and other systems development skills.
• Demonstrated interest in business processes and how systems and data can enhance operational performance.
• Ability to visually graph and document processes in Visio (or equivalent).
• Ability to analyze processes and systems to communicate changes across technical, process, and human domains.
• Experience with Agile development philosophies, techniques, and rituals.
• Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing, and Deployment.

Responsibilities

• Assist with used equipment sales and rental operations, including data entry, reporting, and coordination with sales teams.
• Support warranty processes by tracking claims, maintaining records, and ensuring timely resolution.
• Contribute to parts sales initiatives, including customer support, order tracking, and inventory management.
• Support parts distribution activities, ensuring timely and accurate delivery of parts to customers and service centers.
• Collaborate with cross-functional teams to identify opportunities to enhance business processes through improved systems, automation, and data management.
• Provide general administrative, analytical, and technical support to the Aftermarket team.

Skills

Relational databases

SQL

Programming

Scripting

Algorithms

Agile

SDLC

Visio

Communication

Independent work

Education

Bachelor's degree pursuit

Tools

None

Job description

JLG Industries, an Oshkosh company, seeks an Aftermarket Intern to support used equipment sales, warranty, parts sales, and distribution. You will gain hands‑on experience in business operations and information systems, improving data accuracy and customer satisfaction.

The role emphasizes data entry, reporting, and cross‑functional collaboration across Aftermarket teams, with ongoing opportunities to learn systems, automation, and process improvements.