Business Analyst, Insurance Management System

Alliant; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Alliant seeks a systems analyst to guide day-to-day use of office software, support new application implementations, and maintain data integrity across business systems.

You will gather requirements, design specs, test plans, and train users while collaborating with customers, managers, and developers to deliver reliable solutions.

Qualifications

• Associate's Degree or equivalent combination of education and experience.
• Two or more years related work experience.
• Computer Science, Accounting or Auditing experience.
• Insurance industry experience.

Responsibilities

• Gather data, analyze requirements and document specifications for new system processes and enhancements.
• Identify root causes of system problems and propose solutions.
• Collaborate with customers, managers and application programmers to define future system needs.
• Develop thorough test plans and conduct system tests to verify information accuracy.
• Review user requests and assess impact on workflow and reporting.
• Provide guidance to system users and application programmers.
• Train users with written procedures for proper system use.
• Act as liaison between customers, users, and IT staff.

Skills

Verbal and written communication

Data analysis

Spreadsheet creation

Teamwork

Microsoft Office proficiency

Education

Associate's degree or equivalent

Two or more years related work experience

Computer Science, Accounting or Auditing experience

Insurance industry experience

Job description

SUMMARY

Responsible for providing day-to-day procedural guidance to current management and office software applications, as well as implementation support for new software applications. Oversees software utilization requirements, and the development, testing, and implementation of new features. Also, responsible for maintaining business systems data integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements;
• Identifies and researches system problems for root cause. Analyzes and provides sound business solutions;
• Work closely with customers, business managers and application programmers to define future system needs;
• Builds thorough test plans and conducts system tests to verify that the system and screens contain accurate information; identifies and resolves problems where appropriate;
• Reviews and analyzes user requests for business system enhancements. Determines the long and short term impact on workflow, reporting and programming requirements;
• Acts as resource to provide guidance to system users and/or application programmers;
• Trains users in proper utilization of business systems, including providing written procedures;
• Acts as liaison between external customers, system users and Information Technology staff;
• Works directly with application programmers to define the steps required to develop or modify computer programs;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

EDUCATION/EXPERIENCE

• Associate's Degreeor equivalent combination of education and experience
• Two (2) or more yearsrelated work experience
• Computer Science, Accounting or Auditing experience
• Insurance industry experience

SKILLS

• Excellent verbal and written communication skills
• Transaction and account balance analysis skills
• Ability to create spreadsheets, file and operate general office equipment
• Ability to work within a team and to foster teamwork
• Proficient in Microsoft Office products