Business Analyst III - Delivery DMV - Remote.

State of Colorado; Denver (CO); Remote; USD 70,000 - 90,000; Full time

Job summary

The State of Colorado is seeking a skilled Analyst III for the Division of Innovation, Strategy & Delivery. This role involves collaborating with teams to enhance business processes and systems, ensuring high-quality solutions for stakeholders. Candidates must be Colorado residents with significant experience in business analysis, particularly with the Colorado DRIVES application. The position offers opportunities for professional growth and requires integrity and compliance with legal standards.

Qualifications

• Six years of progressive experience in business analysis or related fields.
• One year of experience with Colorado DRIVES in a relevant role.

Responsibilities

• Collaborate with Business Analyst team to enhance skills.
• Lead discovery and requirements sessions.
• Develop and perform testing activities.

Skills

Business Analysis

Process Management

Quality Assurance

Stakeholder Management

Agile Methodologies

Education

Bachelor's Degree

Tools

Colorado DRIVES

Job description

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

Description of Job

This Division of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business-specific goals related to technology for the Department of Revenue (DOR). It includes a high-performance team that drives innovation and continuous improvement across all DOR divisions. The division collaborates with the Office of Information Technology (OIT), stakeholders, vendors, and customers, emphasizing business value, quality of service, system integrity, and stability, supporting the agency's growth and evolving needs.

What We Do

The Delivery Team supports the development of core business systems used by DOR divisions. It provides system enhancements, maintenance, and support services, ensuring high-quality development, effective communication, and adherence to best practices.

Primary Duties

1. Collaborate with Business Analyst III team members to enhance skills in business analysis, process management, software lifecycle, and quality assurance.
2. Assist in developing and implementing new processes and reports to improve team efficiency, quality, and capacity.
3. Enhance organizational productivity and the quality of solutions for stakeholders.
4. Lead discovery and requirements sessions to identify system and process improvements.
5. Create, review, and refine requirements with stakeholders and team members.
6. Conduct meetings and training to share knowledge and improve team effectiveness.
7. Develop and perform testing activities to validate solutions based on business needs.
8. Provide unbiased research and recommendations to leadership.
9. Respond to customer requests with transparency and regular status updates.
10. This role may require occasional in-office meetings at our Denver location.

Minimum Qualifications, Conditions of Employment & Appeal Rights

Residency Requirement: This position is open only to Colorado residents at the time of application.

Class Code & Description: H1C3XX ANALYST III

Experience

Minimum Qualifications: Six (6) years of progressive experience in business analysis or related fields, including at least one year working with the Colorado DRIVES application in a front-line, technical, or county-facing role.

OR

Education & Experience: Bachelor's degree in relevant fields plus two (2) years of related experience, including at least one year with Colorado DRIVES in a relevant role.

Additional experience may substitute for education on a year-for-year basis. Candidates submitting transcripts or certifications should redact sensitive personal information.

Preferred Qualifications

• Additional experience with Colorado DRIVES and related technical support roles.
• Experience with requirements elicitation, Agile methodologies, testing, documentation, stakeholder management, and project leadership.
• Knowledge of Colorado laws affecting software development and relevant certifications (e.g., Agile, Scrum, Business Analyst).

Conditions of Employment

Employees must operate with integrity, undergo background checks, and comply with tax and legal requirements. Final candidates will undergo a tax record evaluation and background check.

Minimum Qualification Screening

A Human Resources Analyst reviews applications based on work experience and duties to ensure minimum qualifications are met. Only complete applications submitted before the deadline are considered. Attachments like resumes and cover letters are recommended. Accurate employment history is required.

Additional Information

All correspondence will be via email. Candidates can appeal decisions within ten days using the official form. The department promotes diversity and provides accommodations for individuals with disabilities. Applications can be submitted online or via paper if needed. Appointment methods may vary, and pay is governed by the Step Pay Program.