Business Analyst III

Guardian Life Insurance Company; Bethlehem (Northampton County); Hybrid; USD 69,000 - 113,000; Full time

Job summary

Guardian Life Insurance Company in Bethlehem, PA is seeking a Business Analyst III to partner with business and technology teams to identify, analyze, and document needs, translating them into clear requirements and scalable system solutions. This hybrid role requires 3 days in office and offers opportunity to mentor others.

You will develop artifacts such as process flows, use cases, and test strategies; contribute to process improvement and ensure alignment with Guardian’s objectives.

Qualifications

• 4 - 6+ years of business analysis experience.
• Strong experience gathering and documenting business and functional requirements.
• Knowledge of business process analysis, workflow documentation, and process improvement.
• Experience supporting testing efforts, including test planning and user acceptance testing.
• Strong analytical, problem-solving, and communication skills.
• Autonomy and accountability in work.
• Mentoring others.

Responsibilities

• Partner with business stakeholders to elicit, analyze, and document requirements.
• Contribute to design and improvement of business processes.
• Develop artifacts: process flows, use cases, business rules, specifications, access matrices, configuration docs, and setup data.
• Support solution delivery by defining test scope, developing test scenarios, and participating in system and user acceptance testing.
• Serve as liaison between business partners and technology teams to ensure shared understanding of processes and requirements.
• Review team deliverables to ensure quality and adherence to standards.
• Communicate findings and recommendations through clear presentations and decision‑support materials.

Skills

Business analysis

Requirements gathering

Process improvement

Test planning UAT

Analytical thinking

Mentoring

Job description

The Business Analyst III, partners with business and technology stakeholders to identify, analyze, and document business needs, ensuring the delivery of effective, compliant, and scalable system solutions. This role focuses on translating business requirements into clear functional specifications while supporting process improvement initiatives and system enhancements that align with Guardian’s enterprise objectives.You AreAn analytical problem-solver who can translate business needs into clear, actionable requirements.Able to work independently, exercise sound judgment, and manage competing priorities.A strong communicator who builds relationships across business and technology teams.Detail-oriented and process-focused, with a passion for continuous improvement.Comfortable navigating ambiguity and solving complex business challenges.A collaborative team player who serves as a resource and mentor to others.You WillPartner with business stakeholders to elicit, analyze, and document business and functional requirements that support strategic and operational goals.Contribute to the design and improvement of business processes and procedures to enhance efficiency, accuracy, and user experience.Business and functional requirements documents.Develop and maintain comprehensive requirements and analysis artifacts, which includes: process flows and workflow diagrams, use cases, business rules, supporting specifications, system access matrices, configuration documentation, and setup data.Support solution delivery by defining test scope, developing test scenarios, and participating in system and user acceptance testing.Serve as a liaison between business partners and technology teams to ensure shared understanding of business processes, priorities, and requirements.Participate in reviews of team deliverables to ensure quality, consistency, and adherence to Guardian documentation standards.Communicate analysis findings and recommendations through clear, concise presentations and decision‑support materials.Work independently on moderately complex initiatives and contribute to or lead defined components of larger or more complex projects.You Have4 - 6+ years of business analysis experience.Strong experience gathering and documenting business and functional requirements.Knowledge of business process analysis, workflow documentation, and process improvement.Experience supporting testing efforts, including test planning and user acceptance testing.Strong analytical, problem-solving, and communication skills.The ability to work with broad direction while exercising autonomy and accountability.Experience serving as a resource or mentor to less experienced team members.LocationThis is a hybrid role (3 days per week in office), preferably based in one of Guardian Life's hub locations: Bethlehem, PA, Holmdel, NJ or Plano, TXSalary Range:$68,970.00 - $113,310.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.Our PromiseAt Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.Inspire Well-BeingAs part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.Equal Employment OpportunityGuardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.AccommodationsGuardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.Visa SponsorshipGuardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.Notice Regarding Guardian’s Use of Artificial Intelligence in RecruitmentAs part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [e-mail], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [e-mail], at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.