Business Analyst III

Elevance Health; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Elevance Health is seeking a Business Analyst III who will bridge IT and business units, driving end-to-end UAT processes and translating complex requirements into test plans and cases. You will execute SQL queries for data validation and collaborate with cross-functional teams to ensure test coverage across all phases.

You will co-manage UAT with the IT QA Lead, document defects, and present status to leadership, while developing training materials for stakeholders and ensuring signoffs.

Qualifications

• Requires a BA/BS and minimum of 5 years business analysis experience; or any combination of education and experience which would provide an equivalent background.
• Strong MS Office skills (Word, Excel, Visio, PowerPoint, and Outlook).
• Knowledge of healthcare payer systems, capabilities and business operations.
• Track record of managing testing activities under both Agile and Waterfall frameworks.
• Knowledge of Agile/SAFe practices.
• Knowledge of claims processing.
• Knowledge of financial systems & operations.
• Basic SQL skills is preferred.
• Knowledge of building and managing Smartsheet workspaces, sheets, and forms.

Responsibilities

• Analyzing complex end user needs to determine optimal UAT test plans.
• Determines specific business application software requirements to address complex business needs.
• Develops project plans and identifies and coordinates resources, involving those outside the unit.
• Works with programming staff and IT QA Lead to ensure requirements will be incorporated into testing.
• Acts as a resource to users of the software to address questions/issues.
• May provide direction and guidance to team members and serve as an expert for the team.

Skills

Microsoft Office

Communications

Healthcare payer systems

Agile/Waterfall testing

Agile/SAFe practices

Claims processing

Financial systems

Education

BA/BS + 5 years experience

Tools

Smartsheet

SQL

Job description

Location: This role requires associates to be in-office 1-2 days, per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Business Analyst III acts as a vital liaison between IT and business partners, driving the end-to-end user acceptance testing process by translating complex business requirements into comprehensive, user-focused UAT test plans, test cases, and cross-functional acceptance criteria. Utilizing full technical knowledge of project lifecycles, backend databases, and systems impacts, the role involves executing SQL queries for data extraction and validation, assessing opportunities for process improvement through business process modeling, and collaborating with cross-functional programming and testing teams to ensure thorough coverage across all testing phases. To ensure a quality product within the planned release schedule, this position partners directly with the IT QA Lead to co-manage the UAT cycle, facilitate test execution, and lead defect triage to accurately document severity, priority, and root causes. Furthermore, the role manages stakeholder alignment across all organizational levels by developing and presenting educational materials to train business partners, obtaining detailed test scenarios, securing formal testing signoffs, and providing clear, daily execution metrics and status updates to project leadership.

How You Will Make An Impact

• Analyzing complex end user needs to determine optimal UAT test plans.
• Determines specific business application software requirements to address complex business needs.
• Develops project plans and identifies and coordinates resources, involving those outside the unit.
• Works with programming staff and IT QA Lead to ensure requirements will be incorporated into testing.
• Acts as a resource to users of the software to address questions/issues.
• May provide direction and guidance to team members and serve as an expert for the team.

Minimum Requirements:

Requires a BA/BS and minimum of 5 years business analysis experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities And Experiences

• Excellent Microsoft Office skills (Word, Excel, Visio, PowerPoint, and Outlook).
• Excellent written and verbal communications skills.
• Knowledge of healthcare payer systems, capabilities and business operations.
• Track record of managing testing activities under both Agile and Waterfall frameworks.
• Knowledge of Agile/SAFe practices.
• Knowledge of claims processing.
• Knowledge of financial systems & operations.
• Basic SQL skills is preferred.
• Knowledge of building and managing Smartsheet workspaces, sheets, and forms.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.