Business Analyst I, Hospital Billing

UMass Memorial Health; United States; Remote; USD 56,000 - 101,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health seeks a Revenue Cycle Analyst to monitor and improve the hospital billing revenue cycle. The role focuses on extracting data from billing systems, building dashboards, and providing timely reports to support decision-making and compliance.

Experience with EPIC and strong Excel skills are essential, along with the ability to collaborate across IT and clinical departments to drive process improvements. Monday–Friday, 8:00 am–4:30 pm, with a potential signing bonus.

Qualifications

• Associate degree required; bachelor preferred.
• 3–5 years in healthcare billing or similar.
• Experience with revenue cycle software and EPIC.
• Strong communication and Excel skills.
• Ability to work with cross-functional teams.

Responsibilities

• Extracts and analyzes data from billing systems to build reports.
• Develops dashboards to support decision-making and compliance.
• Responds to information requests and maintains change control.
• Collaborates with IT and hospital departments to improve reports.
• Maintains data accuracy and supports process improvements.

Skills

Healthcare billing

Reimbursement knowledge

Excel

Communication skills

Business analysis

Team collaboration

Education

Associate’s degree

Bachelor’s degree preferred

Tools

EPIC experience

Revenue cycle systems

Job description

Exemption Status:

Exempt

Hiring Range:

$56,243.20 - $101,254.40

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Monday through Friday

Scheduled Hours:

8a-4:30p

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

99940 - 5407 Hb Analytics

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Monitors revenue cycle performance using standard and customized data sets extracted from the revenue cycle management application as well as data from other applications/sources used in the accounts receivable process. Provides reports and dashboards in accordance with management requirements. EPIC experience is a must.

I. Major Responsibilities:

1. Extracts and evaluates data from Hospital Billing Revenue Cycle Management application, create reports and dashboards to support decision making, compliance and other reporting needs as required by the Hospital Billing revenue cycle departments
2. Researches existing model reports from Hospital Billing Revenue Cycle application to respond to request for information. Submits report request to Business Analyst II as necessary.
3. Develops data reporting requirements for newly established processes and workflows.
4. Uses data analysis to support the assessment and the redesign of existing workflows.
5. Provides trending and root cause analysis of workflows across all aspects of the revenue cycle.
6. Escalates issues to management in a timely manner.
7. Responds timely and accurately for off cycle data requests.
8. Adheres to change control processes.
9. Works with cross functional staff, IT, or relevant hospital departments to request and improvements to systems and reports.
10. Maintains control/validation processes in accordance with department standards.
11. Partners and collaborates with other performance improvement teams to facilitate and promote the sharing of knowledge and content throughout departments.
12. Follows all established departmental policies and procedures.
13. Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.
14. Maintains and fosters an organized, clean, and safe work environment.
15. Contributes to the development and application of process improvements.
16. Maintains a collaborative, team relationship with peers, and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.
17. Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.

License/Certification/Education:
Required:

1. Associate’s degree

Preferred:

1. Minimum of a Bachelor’s degree in Accounting or related field.

Experience/Skills:
Required:

1. Three to five years of experience in health care billing, reimbursement or managed care.
2. Experience with revenue cycle systems, third party contracts, payment policies, claim processes.
3. Exceptional communication and interpersonal skills.
4. Intermediate Excel skills.
5. Previous business analyst experience.
6. Ability to perform assigned tasks efficiently and in timely manner.
7. Ability to work collaboratively and effectively with people.

Preferred:

1. Goal oriented with high standards for quality and performance.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.