Business Analyst I

TCOM, L.P.; Columbia (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) match

FSA/HSAs

EAP

Tuition reimbursement

Parental leave

PTO

Company holidays

Job summary

TCOM, L.P. in Columbia, MD is seeking a Business Analyst to bridge business and technical teams by collecting, clarifying, and translating requirements into actionable specifications. You will help design applications and solutions to improve performance and decision-making.

The role emphasizes data visualization, dashboards, and clear documentation. A Bachelor’s degree and 1–3 years of related experience are expected, with proficiency in SQL, Power BI, Tableau, and advanced Excel; occasional

Qualifications

• Bachelor’s degree in data science, computer science, business, or related field.
• Minimum 1–3 years related experience, or experience in lieu of education.
• Business Analysis certification or formal training preferred.

Responsibilities

• Work with leadership to understand drivers of business performance and create tools and processes to visualize progress towards key goals.
• Work with internal/external stakeholders to collect, analyze, translate, and document requirements.
• Identify, document, and standardize data flows and promote their use within the business.
• Create documentation for processes and procedures.
• Conduct or organize testing/validation of processes and procedures.
• Measure and monitor project/solution performance.
• Initiate corrective actions as necessary.
• Ensure visibility and communication related to the project/solution.
• Collect feedback to identify issues and opportunities for improvement.
• Maintain and store all documents properly.
• Support ISO quality management system learning and promotion.

Skills

Data visualization

Dashboarding tools

SQL

Power BI

Tableau

Advanced Excel

Data analysis

Communication

Travel

Business Analysis cert

Education

Bachelor’s degree in data science, computer science, business, or related field

Job description

Description

Columbia, MD (HQ)
Columbia, MD 21046, USA

Serve as an intermediary between business and technical areas. Work with internal and external teams to collect, clarify, and translate business and/or technical requirements. Develop applications and solutions.

Essential Functions:

• Work with leadership to understand drivers of business performance and create tools and processes to visualize progress towards key goals.
• Work closely with internal (and/or external) stakeholders to collect, analyze, translate, and document business and/or technical requirements.
• Identify, document, and standardize work streams and data flows and help promote their use within the business.
• Create documentation for processes and procedures.
• Conduct or organize testing/validation of processes and procedures.
• Measure and monitor project/solution performance.
• Initiate corrective actions as necessary.
• Ensure appropriate visibility and communication as it relates to the project/solution.
• Collect feedback to look for issues and opportunities for improvement.
• Ensure that all documents are complete and stored appropriately.
• Demonstrates the guiding principles of Aerostar.
• Maintain a clean and safe work area. Follow established safety and ergonomic standards.
• May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed.
• Learning, understanding, continuously improving, and promoting the division’s quality management system in accordance with ISO standards.

Education and Experience:

• Bachelor’s degree in data science, computer science, business, or related field.
• Minimum 1-3 years related experience, or experience in lieu of education.

Knowledge, Skills and Abilities:

• Basic proficiency in data visualization and dashboarding tools expected
• Foundational knowledge of database queries and APIs required
• Mathematical and financial analysis skills required
• Specific experience in SQL, Power BI, Tableau, and advanced Excel features, etc. are beneficial
• Strong administrative skills. Must be very detail oriented.
• High level of patience and service. Ability to motivate team members.
• Team player who is self-motivated and has ability to work with minimal supervision.
• Ability to communicate effectively with team members and leadership staff.
• Ability to travel up to 10% of time.
• Business Analysis certification or formal training preferred.

Physical Requirements: Required to sit, stand, walk, bend, and reach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions: Exposure to a normal office environment. Position may occasionally require entering a production environment, including exposure to noise, fumes, moving machinery, and varied temperatures.

In compliance with state and local laws, the salary range for this role is $70,000 – $90,000. The range provided is a general guideline and good faith estimate representative of all experience levels but is not a guarantee of compensation or salary. TCOM considers several factors when extending an offer including, but not limited to, the scope and responsibilities of the position, a candidate’s experience, education/training, key skills, internal equity, and current market conditions. Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Benefits: TCOM offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, paid time off (PTO), and company-paid holidays. The specific programs, options and eligibility may vary depending on date of hire, classification, and schedule type.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.