Business Analyst (FX)

ECLARO; Charlotte (NC); Hybrid; USD 125,000 - 150,000; Full time

Job summary

ECLARO in Charlotte, NC seeks a Business Analyst (FX) Solutions professional to implement Payments and FX products for banks and financial institutions. You will gather requirements, map FX data, and draft integration specs, collaborating with onshore and offshore teams in a hybrid role with occasional on-site meetings.

This role requires FX expertise, knowledge of SWIFT messaging, API integrations, and strong problem-solving with clients.

Qualifications

• Translate client requirements into clear technical specifications for the tech team.
• FX rates, currency conversion, cross-border payments, settlement processes.
• Knowledge of payment rails such as FX, ACH, Fedwire, or Instant Payments.
• Proficiency in SWIFT MT and MX formats.
• Knowledge of API integrations with upstream/downstream systems.
• Strong analytical and communication skills.
• Experience working with onshore client-facing teams.
• 4-6+ years in Business Analysis and QA in payments/financial services.
• Experience with Jira; Confluence proficiency.

Responsibilities

• Understand and document implementation and FX/payments requirements with clients.
• Lead FX data mapping sessions including pricing, currency, and settlement details.
• Create project definition documents from requirements.
• Develop integration specifications for FX pricing, cross-currency payments, and downstream systems.
• Coordinate readiness reviews with onshore teams and ensure regulatory compliance.
• Validate end-to-end functionality for FX/payments scenarios.
• Triage defects and coordinate resolution with product and development teams.
• Ensure acceptance criteria are met before client sign-off.
• Serve as onshore contact coordinating with offshore/development teams.

Skills

FX expertise

Payments processing

API integration

Data mapping

Jira

Confluence

SWIFT messaging

Stakeholder communication

Tools

Jira

Confluence

Lucid Chart

Visio

Postman

SoapUI

Swagger

MS Excel

Word

Job description

Job Number: 26-01390 Pursue excellence in your career! ECLARO is seeking a

Charlotte, NC. Our client is an innovative financial technology company transforming digital banking and payments. If you’re driven by technology and excited to shape the future of finance, this is the perfect opportunity to grow your career with a forward-thinking team!

Job Number: 26-01390 Pursue excellence in your career! ECLARO is seeking a Business Analyst (FX) Solutions professional for our client in Charlotte, NC. Our client is an innovative financial technology company transforming digital banking and payments. If you’re driven by technology and excited to shape the future of finance, this is the perfect opportunity to grow your career with a forward-thinking team!

Position Overview

• As a Business Analyst - Payments with Foreign Exchange (FX) expertise, you will work closely with the implementation team, onshore stakeholders, and clients to implement the client's Payments and FX products at banks and financial institutions.
• Examine implementation and integration requirements, client processes, and operational needs to produce product definition documents, FX and payments data mapping, integration specifications, and reports.
• This is a hybrid, onshore role requiring regular in-person collaboration with clients and internal teams, combined with the flexibility of remote work.

Responsibilities

• Partner directly with clients and stakeholders to understand and document implementation and FX/payments requirements.
• Lead product and FX data mapping sessions, analyzing data points for currency conversion, rate feeds, settlement, and payment integrations through client discussions.
• Author project definition documents capturing details gathered during requirements analysis, including FX trade lifecycle and payment workflow specifics.
• Develop integration specification documents for each integration point - covering FX pricing, cross-currency payments, and downstream system transactions.
• Coordinate and lead readiness reviews with onshore teams to confirm implementations are on track and built environments satisfy client and regulatory requirements.
• Validate application functionality against FX and payments requirements through end-to-end integration testing, including multi-currency scenarios.
• Triage customer defects related to FX rates, payment processing, or reconciliation, and collaborate with product and development teams on resolution.
• Test defect fixes and confirm resolution meets defined acceptance criteria before client sign-off.
• Act as the onshore point of contact, facilitating clear, timely communication between clients and the offshore/development teams.

Required Qualifications

• Ability to translate client requirements into clear technical specifications for the technology team.
• Demonstrated expertise in Foreign Exchange (FX) - including FX rates, currency conversion, cross-border/cross-currency payments, settlement processes, Swift messaging and accounting.
• Strong knowledge of payment processing rails such as foreign exchange, ACH or Fedwire, or Instant Payments, along with a solid understanding of the payment life cycle is preferred
• Proficiency in SWIFT MT and MX message formats.
• Good knowledge of API and the integration to upstream and downstream systems.
• Strong analytical and problem-solving skills, with excellent communication, negotiation, and documentation abilities.
• Well versed in working with both technology and business users in an onshore, client-facing capacity.
• 4-6+ years of experience in Business Analysis and Quality Assurance, ideally within payments or financial services.
• Hands-on experience with Jira; working knowledge of Confluence is required.
• Comfortable working in a hybrid model, with flexibility and availability for on-site collaboration as needed.
• Key Tools - Confluence, Lucid Chart or Visio, Postman, SoapUI, Swagger, MS Excel, Word

Salary: $125000.00-$150000.00/Year

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.