Business Analyst (eCommerce)

Irvine TechNology Corporation; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A tech recruitment agency is seeking a Business Analyst to enhance eCommerce operations with a focus on process documentation and system integration. This remote role requires 5+ years of experience, strong communication skills, and familiarity with Salesforce or tax systems. The position offers $60-65/hour for a contract period of 3-6 months. Join us and elevate your career!

Qualifications

• 5+ years of experience as a Business Analyst or in process documentation roles.
• Strong background in documenting business processes, workflows, and integration requirements.
• Experience supporting system integration projects, ideally in eCommerce or tax systems.

Responsibilities

• Document existing Salesforce–Vertex processes, identify gaps, and map order flow.
• Lead workshops and discovery sessions to gather requirements.
• Collaborate with business and IT stakeholders to align integration needs.
• Support testing activities by reviewing scenarios and documenting issues.
• Provide training materials to help users adopt the new REST API integration.

Skills

Business process documentation

Communication

Facilitation

Integration requirements

Salesforce

Tax systems

Job description

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Business Analyst (eCommerce or Tax Systems)

Our client is seeking a Business Analyst contractor to help shape the next phase of their eCommerce operations. This role will focus on documenting and analyzing processes while driving the transition from the current Salesforce–Vertex connector to a modern REST API integration. The right candidate will enjoy working at the intersection of business and technology, ensuring accurate tax calculations and seamless operations that support long-term growth.

• Location: Remote EST/CST Hours
• Compensation: This job is expected to pay about $60-65/hour
• Duration: 3-6 month Contract
• No Visa Sponsorship Available for this role

What You’ll Do

• Document existing Salesforce–Vertex processes, identify gaps, and map order flow, tax, and reporting requirements.
• Lead workshops and discovery sessions to gather requirements, translating them into clear business documentation and use cases.
• Collaborate with both business and IT stakeholders to align integration needs and ensure clarity across teams.
• Support testing activities by reviewing scenarios, documenting issues, and validating that requirements are met.
• Provide training materials and documentation to help users adopt the new REST API integration smoothly.

What Gets You the Job

• 5+ years of experience as a Business Analyst or in process documentation roles.
• Strong background in documenting business processes, workflows, and integration requirements.
• Experience supporting system integration projects, ideally in eCommerce or tax systems.
• Excellent facilitation, communication, and documentation skills to work across business and IT.
• Familiarity with Salesforce eCommerce or Vertex tax systems is preferred; experience in a B2B manufacturing environment is a plus.

After applying to this role, you may receive an invitation from our AI Recruiter, Avery to schedule a virtual meeting to learn more about your background as an initial screening for this role.

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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