Business Analyst - eCommerce

360 IT Professionals; Cupertino (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading IT consulting firm is seeking a Business Analyst specialized in eCommerce to lead user acceptance testing and define testing frameworks. The ideal candidate will have 7+ years in product catalog management and a strong ability to drive application tests while collaborating with cross-functional teams. Exceptional problem-solving and communication skills are critical for success in this fast-paced environment. This role offers the opportunity to work on global projects and make impactful contributions.

Qualifications

• 7+ years of experience in global content and product catalog management.
• Ability to lead UAT and ensure compliance with business requirements.
• Strong project management skills for test planning and resource management.

Responsibilities

• Partner with business and system leads to define testing frameworks.
• Lead user acceptance tests across functional teams.
• Drive application and integration tests from planning to execution.

Skills

User acceptance testing

Business analysis

Agile methodologies

Project management

Communication skills

Problem solving

Job description

Job Role: Business Analyst - eCommerce

Location: Cupertino, CA

Duration: 12‑18 Months

Mode of Interview: Phone & in‑Person

Contract Type: W2‑Contract

Key Qualifications:

• 7+ years of hands‑on experience working in large‑scale, global content and product catalog management environments with in‑depth industry knowledge on product catalog and product information management systems
• Proven successful experience in leading UAT including end‑to‑end testing and production validation across platforms and cross‑functional teams to ensure system implementations are in compliance with business requirements. You will be accountable for
  • User acceptance testing strategy, processes, entry/exit criteria
  • User acceptance test planning including resource and schedules in consideration of inter‑dependencies and risks
  • Test analysis and design, test cases, test scripts preparation and seamless execution
  • Issue triage and prioritization
  • UAT status report and communication to stake holders effectively
• Proactively look for continuous improvement opportunities with the test methodology and best practices to support User Acceptance Testing
• Strong business analysis and problem solving skill with root cause analysis is a must in order to triage, troubleshoot, categorize and prioritize UAT issues, and influence teams with data analysis to support their decisions
• Strong project management skill in planning and managing test schedules, test resources and risk control across our partners during all test phases
• Is self‑motivated to take initiatives and thrive in an ambiguous work environment
• Demonstrated ability to complete multiple tasks under pressure with a high degree of flexibility
• Exceptional communication and facilitation skills across global audiences that include engineering, Content Development, Digital Content Management, Product Management and other partners
• Experience in both Agile methodologies and implementation models

Description

• You will partner with business community and system leads to understand business scenarios and define testing framework for our catalog management tools and processes across multiple platforms and systems. You will lead the effort in user acceptance test across functions teams.
• You will be driving application tests, integration tests and end‑to‑end tests from planning, design and analysis to execution and communication.

Qualifications

This involves:

• Knowing the DCM specialists (your customers) and their business operations, processes and tools
• Defining best‑in‑class testing framework and strategies to ensure that end‑to‑end systems and processes are to support the business goals and meet their requirements
• Developing test plans and approaches that promote scalability, smart production practices, and intuitive tools UI
• Identifying UAT dependencies (environment, data etc.) and defining test scenarios, test cases and test scripts
• Leading UAT execution with functional teams including coordinating resources, tracking and communicating progress, troubleshooting and prioritizing UAT issues, obtaining UAT sign‑offs from key business stakeholders
• Effectively articulating UAT issues to the technology teams, translating use cases into user stories and influencing engineering solution development with your in‑depth analysis
• Ad part of the UAT, managing business team adoption of these tools and processes through readiness planning, documentation, training, and support

Additional Information

All your information will be kept confidential according to EEO guidelines.