Business Analyst E Commerce

Wipro Technologies; Indianapolis (IN); Hybrid; USD 100,000 - 140,000; Full time

Job summary

A leading technology services company is seeking a Business Analyst/Product Owner specializing in eCommerce in Indianapolis. The candidate will gather and analyze requirements, manage projects, and enhance customer experiences using tools like Google Analytics and SQL. With 5-8 years of experience in business analysis, a compelling educational background, and experience in Agile methodologies, this role promises a rewarding opportunity to lead digital transformation initiatives.

Benefits

Full range of medical and dental benefits

Disability insurance

Paid time off (inclusive of sick leave)

Other paid and unpaid leave options

Qualifications

• 5-8 years of experience in business analysis, with at least 3 years in an eCommerce environment.
• Strong understanding of eCommerce platforms like Shopify Plus, Magento, Salesforce Commerce Cloud.
• Proficiency in analysis and visualization tools.

Responsibilities

• Conduct competitive analysis and market research for eCommerce initiatives.
• Act as liaison between business and technical teams for project alignment.
• Create user stories and collaborate with UX/UI teams to enhance user experience.

Skills

eCommerce Consulting

Agile methodologies

Data analysis

Communication

Stakeholder management

Education

Bachelor’s or Master’s degree in Business, Information Systems, Computer Science, or related field

Tools

Google Analytics

Adobe Analytics

SQL

Excel

Power BI

Tableau

Jira

Confluence

Azure DevOps

Job description

Search by ‘Skills’ or ‘Keywords’ or 'Requisition ID’

Search by Location

Select how often (in days) to receive an alert:

Work with us

Title: Business Analyst E Commerce

Requisition ID: 68344

City: Indianapolis

Country/Region: US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com

Business Analyst/ Product Owner - E Commerce

Role: Business Analyst/ Product Owner - E Commerce

Location: Indianapolis, US (Hybrid)

Key Responsibilities: Senior eCommerce Business Analyst (Onsite)

Business Analysis & Strategy

• Collaborate with stakeholders to gather, analyse, and document business requirements for eCommerce initiatives.
• Translate business needs into functional and non-functional requirements for development teams.
• Conduct competitive analysis and market research to identify trends and opportunities.
• Define and track KPIs to measure the success of eCommerce features and campaigns.

Project Management & Delivery

• Act as a liaison between business and technical teams to ensure alignment and timely delivery.
• Support Agile/Scrum ceremonies including sprint planning, backlog grooming, and retrospectives.
• Create user stories, process flows, wireframes, and acceptance criteria.
• Participate in UAT and ensure solutions meet business expectations.

Customer Experience & Optimization

• Analyze customer behavior using tools like Google Analytics, Adobe Analytics, or similar.
• Identify friction points in the user journey and recommend improvements.
• Collaborate with UX/UI teams to enhance usability and conversion rates.

Data & Reporting

• Develop dashboards and reports to provide actionable insights to stakeholders.
• Use SQL, Excel, or BI tools (e.g., Power BI, Tableau) to extract and analyze data.
• Monitor site performance, A/B test results, and campaign effectiveness.

Required Qualifications:

• Bachelor’s or Master’s degree in Business, Information Systems, Computer Science, or related field.
• 5–8 years of experience in business analysis, with at least 3 years in an eCommerce environment.
• Strong understanding of eCommerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud, SAP Hybris).
• Experience with Agile methodologies and tools like Jira, Confluence, or Azure DevOps.
• Proficiency in data analysis and visualization tools.
• Excellent communication, presentation, and stakeholder management skills.

Mandatory Skills: eCommerce Consulting .

Expected annual pay for this role ranges from $100,000 to $1,40,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us [e-mail] . Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.