Business Analyst, Digital & Emerging Tech, Technology Consulting

Ernst & Young Advisory Services Sdn Bhd; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Ernst & Young Advisory Services seeks talented professionals for product management roles in cloud services. You will develop product strategies, lead implementation, and work with diverse teams to enhance service delivery. Ideal candidates will have a strong background in cloud computing, analytical skills, and effective communication abilities, offering a pathway to develop in a dynamical environment.

Benefits

Competitive remuneration package

Flexible working arrangements

Support and coaching

Opportunities for skill development

Qualifications

• 3+ years experience for Senior Consultant, 6+ years for Manager.
• Strong grasp of cloud computing concepts and technologies.
• Technical documentation skills are essential.

Responsibilities

• Lead product planning, implementation, and delivery of cloud services.
• Collaborate with stakeholders for service optimization.
• Conduct performance analysis to enhance service quality.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Education

Degree in Computer Science, Engineering, or equivalent

Job description

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Location:

Other locations: Primary Location Only

Requisition ID: 247281

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Your Key Responsibilities

1) Product Planning and Strategy:

Collaborate with stakeholders to define and prioritise common cloud services based on organisational needs and strategic objectives.

Develop product roadmaps, feature prioritisation, and release schedules for common services.

Conduct research and analysis to identify trends and opportunities for enhancing common cloud offerings.

2) Product Delivery, Implementation, and Testing:

Lead the implementation and deployment of common cloud services, ensuring alignment with technical requirements and business goals.

Plan and execute testing phases to validate functionality, performance, and security of deployed services.

Coordinate with cross-functional teams including development, operations, and security to deliver high-quality solutions on schedule.

Manage product releases and updates, ensuring smooth transitions and minimal disruption to users.

3) Product Management and Optimisation:

Monitor and analyse key performance metrics of common cloud services, identifying areas for improvement and optimization.

Implement strategies to enhance service reliability, scalability, and cost- effectiveness.

4) Stakeholder Engagement and Communication:

Serve as a primary point of contact for stakeholders regarding common cloud services, providing updates, gathering feedback, and addressing concerns.

Facilitate communication and collaboration among internal teams and external partners/vendors involved in the delivery and support of common services.

Prepare and present reports, presentations, and recommendations to senior management on the performance and strategic direction of common cloud services.

To qualify for the role, you must have:

Degree in Computer Science, Engineering, Information Systems, Information Resource Management (or equivalent)

For Senior Consultant: Minimum 3 years of working experience in Business Analyst or similar capacity

For Manager: Minimum 6 years of working experience in Business Analyst or similar capacity

Strong analytical, problem solving skills and attention to detail

Strong grasp of cloud computing concepts and technologies, with proven contributions to commercial cloud projects and relevant experience in project management would be advantageous.

Strong written and verbal communication with emphasis on technical writing skills

Possess the ability to deliver quality documentation, and the ability to write and express viewpoints using clear and concise language.

Excellent communication skills, capable of influencing and collaborating with stakeholders at all organisational levels

Preferably at least 2 years of experience in product delivery, product management, and/or business consulting support.

Ideally, you’ll also have

Keen appreciation of client’s needs and strong interest in software delivery

Knowledge of test automation will be an advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

Support, coaching and feedback from some of the most engaging colleagues around

Opportunities to develop new skills and progress your career

The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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