Business Analyst, Cost Transparency & Financial Analytics

First Tech Federal Credit Union; Hillsboro (OR); Hybrid; USD 117,000 - 140,000; Full time

Job summary

First Tech Federal Credit Union is seeking a Business Analyst, Cost Transparency & Financial Analytics, to provide clear, decision‑ready financial insights aligned to enterprise delivery. This role develops cost transparency and unit cost models, partners with Finance, and ensures analytics support informed investment, prioritization, and trade‑off decisions.

Based in a hybrid role in Hillsboro, OR, the analyst will translate complex data into executive‑level narratives, align analytics with

Qualifications

• Experience in workforce planning or capacity modeling within enterprise delivery.
• Strong analytical skills to synthesize data across teams, vendors, and timelines.
• Proven ability to influence decision-making through data-driven insights and scenario analysis.
• Experience partnering with Finance and Delivery leaders on planning, forecasting, and trade-off discussions.
• Strong communication skills translating complex analysis into executive narratives.
• Business acumen aligning capacity and workforce decisions to enterprise priorities.
• Proven ability to influence without authority and guide leadership decisions on prioritization and investment timing.
• Critical thinking to evaluate competing demands, resource constraints, and risk implications.

Responsibilities

• Develop and maintain cost transparency models aligned to delivery units, portfolios, and operating models.
• Partner with Finance to define, govern, and track unit cost and cost-to-value metrics.
• Analyze cost drivers related to delivery velocity, quality, rework, and capacity constraints.
• Support investment, funding, and prioritization discussions with clear cost-to-value insights.
• Align financial analytics with portfolio and delivery performance reporting for leadership governance and regulatory audiences.
• Ensure consistency and integrity between delivery metrics, cost analytics, and financial narratives.
• Translate complex financial data into clear, executive-ready insights to support decision-making.

Skills

Workforce planning

Analytical skills

Data-driven insights

Finance partnership

Executive narratives

Stakeholder management

Facilitation

Prioritization

Capacity planning

Delivery storytelling

Tools

Excel models

Power BI

Visualization tools

Job description

Description

The Business Analyst, Cost Transparency & Financial Analytics is responsible for providing clear, consistent, and decision‑ready financial insights aligned to enterprise delivery execution. This role develops cost transparency and unit cost models, partners closely with Finance, and ensures financial analytics are fully aligned with delivery performance reporting. The role enables informed investment, prioritization, and trade‑off decisions while maintaining credible,regulatoryfinancial narratives.

Job Duties

• Develop and maintain cost transparency models aligned to delivery units, portfolios, and operating models
• Partner with Finance to define, govern, and track unit cost and cost‑to‑value metrics
• Analyze cost drivers related to delivery velocity, quality, rework, and capacity constraints
• Support investment, funding, and prioritization discussions by providing clear cost‑to‑value and trade‑off insights
• Align financial analytics with portfolio and delivery performance reporting for leadership governance and regulatory audiences
• Ensure consistency and integrity between delivery metrics, cost analytics, and financial narratives
• Translate complex financial and operational data into clear, executive‑ready insights that support decision‑making

Essentials Skills

Required Qualifications

• Experience in workforce planning, capacity modeling, or resource management within a portfolio, program, or enterprise delivery environment
• Strong analytical skills with the ability to synthesize data across teams, vendors, and timelines
• Proven ability to influence decision‑making through data‑driven insights and scenario analysis
• Experience partnering with Finance and Delivery leaders on planning, forecasting, and trade‑off discussions
• Strong communication skills with the ability to translate complex analysis into clear, concise executive narratives
• Strong business acumen with the ability to align capacity and workforce decisions to enterprise priorities, strategic commitments, and value outcomes
• Proven ability to influence without authority and guide leadership decisions on prioritization, trade-offs, and investment timing
• Exceptional critical thinking and judgment in evaluating competing demands, resource constraints, and risk implications
• Strong stakeholder management skills, with the ability to build trust and credibility across Finance, Delivery, and vendor partners
• Effective facilitation skills to lead structured discussions on trade‑offs, capacity constraints, and workforce strategies
• Demonstrated ability to operate in complex, matrixed environments with competing priorities and evolving demands
• Strong organizational and prioritization skills, with the ability to manage multiple planning cycles, scenarios, and deadlines concurrently
• Ability to translate workforce and capacity insights into clear business impacts, including delivery timelines, cost implications, and risk exposure
• High level of ownership, accountability, and attention to detail in planning, analysis, and executive communications
• Strong collaboration and negotiation skills, particularly in balancing internal capacity with vendor strategies and constraints
• Comfort navigating ambiguity and driving clarity in workforce planning decisions where inputs or forecasts may be incomplete

Preferred Skills & Experience

• Experience supporting large, cross‑functional portfolios or enterprise transformation initiatives
• Familiarity with vendor‑heavy delivery models and dependency risk management
• Advanced skills in planning, modeling,process engineeringand visualization tools (e.g., Excel‑based models, Power BI, or similar)
• Experiencebuilding dashboardsand reports for leadership.Able to translate data into decisions
• Experience working within a governance, roadmap, or portfolio management function
• Skilledand comfortable with stakeholder managementutilizing diplomacy
• Background or understanding of Agile/Scrum practices – this will impact capacity

Location

Hybrid model in Marlborough, MA 01752 | Chelmsford, MA 01824 | Hillsboro, OR 97124

Target Compensation in MA & OR

$116,500 - $140,000 annually + annual bonus

Who We Are

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea—and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees Are Eligible For

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.