Business Analyst/Consultant for Texas Workforce Commission, Austin, Tx

Pedigo Staffing Services; Austin (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst/Consultant to join their team. This remote role involves collaborating with cross-functional teams to gather and analyze business requirements, develop process maps, and facilitate workshops. You will play a crucial role in ensuring technology solutions enhance business value and meet user needs. If you have a passion for problem-solving and a knack for clear communication, this opportunity offers a dynamic environment where your contributions will directly impact project success. Join us in driving innovation and efficiency in business operations!

Qualifications

• 8+ years of experience in business analysis and requirements gathering.
• Strong skills in problem-solving and facilitating workshops.
• Proficient in Microsoft Office and SDLC management software.

Responsibilities

• Perform business analysis and document business operations and user needs.
• Develop business process maps and ensure technology solutions meet requirements.
• Act as a liaison between IT and business stakeholders to align solutions.

Skills

Business Analysis

Problem Solving

Requirements Gathering

Facilitating Workshops

Communication Skills

Test Planning

Data Analysis

Relationship Building

Documentation Skills

Systems Analysis

Tools

Microsoft Office

HP Application Lifecycle Management (ALM)

Atlassian

Excel

Visio

PowerPoint

SharePoint

Job description

Title: Business Analyst/Consultant
Agency: Texas Workforce Commission
Solicitation: 5098125BA3
Location: 101 E. 15th Street, Austin, Texas 78778
Duration: Optional 4 years
Visa: Must be US Citizen, Green Card, EAD. No H1B
Telework Policy: This is a remote position.

JOB DETAILS:

REQUIRED/PREFERRED SKILLS:

1. 8 years, Required - Experience in planning, leading, gathering and analyzing business and functional requirements in cooperation with business and technical groups
2. 8 years, Required - Experience developing business process maps and performing fit-gap analyses
3. 8 years, Required - Experience solving complex problems and troubleshooting software systems
4. 8 years, Required - Experience simultaneously collecting requirements across multiple program areas that have varying business needs
5. 8 years, Required - Experience gathering, documenting, and capturing design requirements
6. 8 years, Required - Experience facilitating workshops, meetings and collaborative work sessions with cross-functional teams in a remote environment
7. 8 years, Required - Ability to build relationships and develop rapport with customers
8. 8 years, Required - Ability to listen effectively and uncover information that may not be explicitly stated
9. 8 years, Required - Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand
10. 8 years, Required - Experience preparing and executing test plans, leading and assisting team members in performing and completing test activities, and documenting/communicating testing results
11. 8 years, Required - Experience implementing and testing interfaces that exchange data with large, complex legacy systems
12. 8 years, Required - Experience in assisting with development of plans and work artifacts in support of the project management life cycle
13. 8 years, Required - Experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian
14. 8 years, Required - Skilled in the use Microsoft Office, Excel, Visio, PowerPoint, and SharePoint
15. 4 years, Preferred - Experience with Customer Relationship Management (CRM) systems
16. 5 years, Preferred - Experience with reverse engineering legacy applications to accelerate system redesign and modernization efforts
17. 5 years, Preferred - State Government experience
18. 1 years, Preferred - Texas Workforce Commission experience

Introduction
The Texas Workforce Commission (TWC) requires the services of one (1) Business Analyst, Level 3, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Business Analyst, Level 3, and the specifications outlined in this document for TWC.

All work products resulting from the project shall be considered “works made for hire” and are the property of TWC. TWC may include pre-selection requirements that potential Vendors (and their Workers) submit to and satisfy criminal background checks as authorized by the Texas law.

Work Hours and Location
Services shall be provided during normal business hours unless otherwise coordinated through TWC. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. If the Vendor is headquartered in Texas, this position is eligible for telecommuting from within the Continental United States. Conversely, if the Vendor is not headquartered in Texas, this position is eligible for telecommuting from within Texas only. Vendor employees must obtain approval in writing from their TWC supervisor to take TWC issued equipment to another continental State. Vendor employees are prohibited from taking TWC issued equipment outside of the continental United States. Such action may lead to immediate release from TWC employment.

The Worker(s) may be required to work outside the normal business hours on weekends, evenings, and holidays, as requested. Payment for overtime work (required work hours exceeding the standard forty (40) hours per Business Week) will be at the quoted hourly rate and must be coordinated and pre-approved through TWC.

Scope/Description of Services
The Worker(s) will provide the following services:

1. Perform Business Analyst work as a member of the Intake and Quality Assurance team, overseeing one or more projects concurrently.
2. Coordinate and lead meetings to understand and document business operations, systems, and user needs, ensuring a comprehensive analysis of requirements for technology solutions that enhance business value.
3. This includes developing and mapping business processes in line with industry standards and advising on solutions to fulfill project goals.
4. Assist in defining functional and technical requirements for new solutions, focusing on software that addresses business problems, adheres to quality standards, and integrates seamlessly with existing systems.
5. This involves writing detailed documentation, including technical specifications for both internal and third-party application development, and supporting the software implementation phases to ensure successful deployment.
6. Act as a liaison between Information Technology and business stakeholders to grasp the organization's structure, policies, and operations, aiming to align technology solutions with business strategies.
7. This role includes performing systems analysis to support project needs, such as the creation of business process maps and system architecture diagrams.
8. Review, analyze, evaluate, and develop test cases and scenarios based on business and system requirements to ensure traceability and participates in or designs quality assurance test plans.
9. This responsibility extends to coordinating user acceptance testing and working in cooperation with the project team to identify and document software defects, coordinating defect solutions with the project’s Technical Lead.
10. Demonstrate the ability to work independently with minimal supervision and meet tight deadlines in a highly collaborative environment. Perform other duties as assigned to maintain operations.

Minimum Requirements
The Minimum Requirements for Worker(s) are included in Form A – Worker Minimum Requirements.

Terms of Service
Services are expected to start as soon as possible and are expected to be completed by August 31, 2025, or when 1,000 total hours estimated on Purchase Order have been depleted, whichever occurs first. Total estimated Worker hours for the services shall not exceed 2,000 hours per Worker per Term unless otherwise amended, renewed, and/or extended by TWC via Purchase Order Change Notice. Unused hours may be rolled over from one fiscal year to the next, as necessary. Rates are fixed throughout each Term of the Contract.