Business Analyst / Configuration Analyst - Associate

PwC UK; Birmingham (AL); On-site; USD 54,136 - 70,320; Full time

Benefits offered by this job

Private medical cover

24/7 access to a virtual GP

Flexible working arrangements

Job summary

A leading professional services firm is looking for a Business Analyst / Configuration Analyst – Associate to support Contract Lifecycle Management (CLM) and AI-enabled contracting engagements. The role includes documenting current-state processes, analyzing requirements, and configuring CLM tools. Ideal candidates should have foundational knowledge in contracting, strong analytical and communication skills, and familiarity with CLM platforms. This is an entry-level position located in Birmingham, AL, with a competitive salary range.

Qualifications

• Business Analysis, CLM, or Technology Consulting experience required.
• Foundational understanding of contracting and CLM concepts preferred.
• Entry-level or in-progress accreditation in one of the leading CLM platforms is a plus.

Responsibilities

• Support documentation of current-state contract processes and workflows.
• Assist in requirements gathering through workshops and interviews.
• Help in configuring CLM tools and conducting system testing.

Skills

Business Analysis

CLM

Technology Consulting

Analytical skills

Documentation skills

Communication skills

Microsoft Office

Salesforce

Job description

Business Analyst / Configuration Analyst – Associate

The Associate will support Contract Lifecycle Management (CLM) and AI‑enabled contracting engagements by assisting with current‑state documentation, functional analysis, technology evaluation, and CLM configuration activities. This role provides hands‑on exposure to leading CLM platforms, AI use cases in contracting, and delivery of implementation projects.

What Your Days Will Look Like

Business Analysis & Current‑State Documentation

• Support documentation of current‑state contract processes, workflows, systems, and data flows
• Assist in requirements gathering through workshops, interviews, and document analysis
• Prepare process maps, functional requirement documents, and user stories
• Support gap analysis between business requirements and CLM platform capabilities

CLM Technology & AI Enablement

• Assist in evaluation of CLM platforms
• Support preparation of vendor comparison materials, demos, and prototypes
• Assist in identifying AI use cases such as contract extraction, clause analysis, and obligation tracking

Configuration & Implementation Support

• Assist in configuration of CLM tools including structuring and configuration of contract templates and clause libraries; metadata models and contract attributes; workflows, approvals, and notifications
• Support system testing, defect tracking, and UAT activities

Project, Pursuit & Firm Support

• Support pursuit teams by reviewing RFP requirements and assisting with response content
• Assist in building functional prototypes of common CLM solutions
• Develop familiarity with PwC delivery methodologies, systems, and governance processes

This Role Is For You If You Have

• Business Analysis, CLM, or Technology Consulting experience
• Foundational understanding of contracting and CLM concepts
• Exposure to at least one CLM platform preferred (e.g., Salesforce)
• Strong analytical, documentation, and communication skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint; Visio preferred)
• Entry‑level or in‑progress accreditation in one of the leading CLM platforms (preferred)
• Awareness of AI capabilities in CLM tools and contracting use cases (preferred)

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Seniority level

Entry level

Employment type

Full‑time

Job function

Research, Analyst, and Information Technology

Industries

Accounting

Location & Salary

Birmingham, AL — $54,136.50–$70,320.00