Business Analyst, Conferences Business Solutions

Gartner; Irving (TX); Hybrid; USD 72,000 - 100,000; Full time

Benefits offered by this job

401k match

Stock purchase plan

Generous PTO

Hybrid work environment

Job summary

Gartner Conferences is seeking a motivated Business Analyst to shape technology solutions powering our conference experiences. You will partner with Product Owners, stakeholders, and tech teams to translate needs into actionable requirements and support agile delivery.

You’ll help identify improvements, optimize processes, and enable automation and AI-enabled capabilities across Gartner conferences worldwide.

Qualifications

• Bachelor's degree or equivalent experience.
• 1–3 years of experience in business analysis, product delivery, project management, or a related field.

Responsibilities

• Partner with Product Owner(s) to define business needs, prioritize opportunities, and create high-quality user stories and acceptance criteria.
• Collaborate with cross-functional teams to deliver business initiatives, technology enhancements, and process improvements.
• Conduct business analysis to identify problems, opportunities, risks, and recommended solutions.
• Translating business and technology strategies into clear requirements, deliverables, and measurable outcomes.
• Supporting conference operations by helping resolve business and technology challenges remotely and onsite at Gartner conferences worldwide.

Skills

Analytical thinking

Customer focus

Communication

Stakeholder management

Education

Bachelor's degree or equivalent experience

Tools

Jira

Job description

Gartner Conferences is seeking a highly motivated Business Analyst to help shape and deliver the technology solutions that power our world-class conference experiences. In this role, you will partner closely with Product Owners, business stakeholders, and technology teams to identify opportunities, improve processes, and deliver innovative solutions that enhance the experience for both conference attendees and Gartner associates.

The ideal candidate combines strong analytical thinking, a customer-first mindset, and a passion for solving business challenges through technology. You will play a key role in translating business needs into actionable requirements, supporting agile delivery teams, and driving continuous improvement across our conference technology ecosystem.

As a Business Analyst, you will be responsible for:

• Partnering closely with Product Owner(s) to define business needs, prioritize opportunities, and create high-quality user stories and acceptance criteria.
• Collaborating with cross-functional teams to deliver business initiatives, technology enhancements, and process improvements.
• Conducting business analysis to identify problems, opportunities, risks, and recommended solutions.
• Evaluating current and future-state business processes, workflows, and system capabilities to drive operational efficiency.
• Translating business and technology strategies into clear requirements, deliverables, and measurable outcomes.
• Analyzing qualitative and quantitative data to support decision-making, prioritization, and solution validation.
• Identifying opportunities to improve user experiences, streamline processes, and leverage emerging technologies, including automation and AI-enabled capabilities.
• Partnering with technology teams throughout the solution lifecycle, from requirements gathering through testing and implementation.
• Supporting conference operations by helping resolve business and technology challenges remotely and onsite at Gartner conferences worldwide.
• Building strong relationships with stakeholders to ensure alignment, adoption, and successful delivery of solutions.

What we’re looking for:

• 1-3 years of experience in business analysis, product delivery, project management, or a related field.

Problem Solving & Analytical Thinking:

• Strong analytical and critical-thinking skills with the ability to solve complex business problems and make data-driven recommendations.
• Ability to synthesize information from multiple sources and communicate insights effectively.

Customer Focus:

• Passion for delivering exceptional experiences for customers and business partners.
• Demonstrated ability to understand user needs and advocate for solutions that create value.

Communication & Collaboration:

• Excellent verbal, written, and facilitation skills.
• Ability to elicit stakeholder feedback, document requirements, and communicate effectively across both business and technical audiences.

Ownership & Initiative:

• Self-motivated, accountable, and results-oriented with a strong sense of ownership.
• Comfortable working in a fast-paced environment and managing multiple priorities simultaneously.

Influence & Relationship Building:

• Strong collaboration, negotiation, and stakeholder management skills.
• Ability to build trust and work effectively across cross-functional teams.

Organization & Execution:

• Highly organized with strong time management and attention to detail.
• Experience working in Agile or iterative delivery environments is a plus.

Technology Acumen:

• Ability to understand business systems, integrations, data flows, and technology concepts sufficiently to partner effectively with development teams.
• Familiarity with tools such as Jira, or similar platforms is a plus.

Education:

• Bachelor's degree or equivalent experience.

Travel:

• Willingness to travel up to 10 times per year to support the successful execution of Gartner conferences.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].