Our client - a major utility firm based out of Westchester County, NY - has an immediate need for Business Analyst. The particulars of the position are as follows.
Requirements Elicitation, Analysis, and Management
- Facilitate sessions with stakeholders to gather business, functional, and non-functional requirements.
- Document requirements as BRDs, user stories, use cases, and acceptance criteria.
- Maintain a requirements traceability matrix across all delivery phases.
- Validate requirements with stakeholders and vendors for clarity and alignment.
- Support ongoing refinement, prioritization and requirements change control.
Business Process Analysis and Design
- Identify process gaps, pain points, and improvement opportunities.
- Design future state (TO BE) processes aligned with policies and operational goals.
- Create process maps, swim lanes, and related models for stakeholder communication.
- Collaborate with teams and vendors to ensure feasible, compliant designs.
AI specific Requirements
- Leverage AI for requirements definition, and provide expertise in guiding teams on using AI for business analysis
- Risk & Compliance Assessment - Identifying potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
- Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
- Model Explainability Requirements - Determining the level of transparency needed for users, auditors, or regulators.
- Human in the Loop Design - Mapping when humans should review, override, or monitor AI outputs.
- Change Management Planning - Assessing training needs, user adoption challenges, and operational transition planning.
- UAT Planning for AI - Designing acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios.
- Post Deployment Monitoring Framework - Identifying how to track model drift, data quality, and continuous performance over time
Business Change Impact Assessment and Stakeholder Engagement
- Identify impacted stakeholders and assess needs and change impacts.
- Support business readiness and cutover planning.
Backlog Management and Azure DevOps
- Maintain and refine requirements and user stories in Azure DevOps.
- Ensure items have clear acceptance criteria and prioritization.
- Support sprint planning, refinement, and reviews.
- Track BA artifacts and align with testing and defect management.
- Coordinate with teams to keep documentation current.
Documentation, Training, and Knowledge Transfer
- Develop and maintain BRDs, functional specs, process maps, and procedure documents.
- Provide input for training materials and job aids.
- Conduct or support stakeholder walkthroughs of new processes and capabilities.
Skills:
- Demonstrated experience as a business analyst in software implementations or deployments.
- Proficient in programming languages such as Java, C++/C, and Oracle database.
- Expertise in Excel including macros A deep understanding of technical concepts, principles, and terminology.
- Knowledge and expertise in AI usage in Business analysis Extensive experience in data profiling, analysis, and querying.
- Experience working on data integration projects.
- Extensive experience in developing detailed functional and technical requirements.
- Knowledge of data science concepts, data products and extensive experience in gathering data requirements.
- Experience working within the Agile framework and employing DevOps (Azure DevOps preferred).
- Excellent analytical, critical thinking, and problem-solving abilities.
- Familiar with automated testing tools.
- Ability to work effectively in a team environment with both employees and consultants.
- Strong communication skills across various levels of technical and business teams.
- Proven management and organizational skills.
- Strong adaptability and capacity to work in fast-paced environments.
Education & Certifications:
- BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience.
- 5+ years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.
- Programming experience.
Any of the following BA certifications is a plus:
- IIBA Entry Certificate in Business Analysis (ECBA)
- IIBA Certification of Competency in Business Analysis (CCBA)
- IIBA Certified Business Analysis Professional (CBAP)
- IIBA Agile Analysis Certification (AAC)
- IQBBA Certified Foundation Level Business Analyst (CFLBA)
- IREB Certified Professional for Requirements Engineering (CPRE)
- PMI-Professional in Business Analysis (PBA) Certification Certifications in Agile, DevOps, or programming languages, Data Management are a plus.
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.