Business Analyst at Bayforce Durham, NC

CDL Labor Logistics; Durham (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Bayforce in Durham, NC is seeking a proactive Business Analyst to bridge gaps between business stakeholders and technical teams. The role emphasizes translating business needs into actionable requirements and driving technology and process improvements.

Responsibilities include gathering and documenting requirements, creating BRDs, process maps, and use cases; plus reporting, testing support, and change management with end-user training. Local candidates or willing to travel.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 5+ years’ experience in business analysis.
• Experience with requirement elicitation and process mapping.
• Familiarity with Azure DevOps or similar platforms.
• Knowledge of data analytics or visualization tools like Power BI.
• Professional certification (CBAP, CCBA, PMI-PBA) preferred.

Responsibilities

• Partner with business stakeholders to identify, analyze, and document business needs and functional requirements.
• Translate requirements into clear specifications, user stories, and process flows for technical teams.
• Collaborate closely with project managers and solution architects to ensure alignment with business objectives.
• Analyze existing business processes to identify areas for improvement and efficiency.
• Conduct gap analyses to define current versus future state processes and recommend solutions.
• Facilitate meetings, workshops, and presentations to gather input and ensure cross-functional alignment.
• Serve as a liaison between business units and technical teams to support project delivery.
• Create comprehensive documentation such as BRDs, functional specifications, process maps, and use cases.
• Develop project reports and dashboards to track progress, milestones, and KPIs.
• Collaborate with QA teams to validate delivered solutions meet requirements.
• Review and support the creation of test plans and test cases.
• Assist in developing communication, training, and implementation plans for rollouts.
• Support end-users during adoption and post-implementation phases.

Education

Bachelor’s degree in Business Administration, Information Systems, or a related field

Tools

Azure DevOps

Power BI

Job description

Business Analyst job at Bayforce. Durham, NC.

ONLY LOOKING FOR LOCAL CANDIDATES OR NEARBY ONES WHO'S WILLING TO DO SOME TRAVEL

12-13 MONTHS CONTRACT WITH POSSIBLE EXTENSION

Overview

We are seeking a proactive and detail-oriented Business Analyst to bridge the gap between business stakeholders and technical teams. The ideal candidate will have strong analytical and communication skills, with the ability to translate business needs into actionable requirements and drive the successful delivery of technology and process improvement initiatives.

Key Responsibilities

Requirements Gathering & Analysis

• Partner with business stakeholders to identify, analyze, and document business needs and functional requirements.
• Translate requirements into clear specifications, user stories, and process flows for technical teams.
• Collaborate closely with project managers and solution architects to ensure alignment with business objectives.

Process Improvement

• Analyze existing business processes to identify areas for improvement and efficiency.
• Conduct gap analyses to define current versus future state processes and recommend solutions.

Stakeholder Communication

• Facilitate meetings, workshops, and presentations to gather input, clarify requirements, and ensure cross-functional alignment.
• Serve as a liaison between business units and technical teams to support project delivery.

Documentation & Reporting

• Create comprehensive documentation such as business requirement documents (BRDs), functional specifications, process maps, and use cases.
• Develop project reports and dashboards to track progress, key milestones, and performance indicators.

Testing & Validation

• Collaborate with QA teams to validate that delivered solutions meet business and functional requirements.
• Review and support the creation of test plans and test cases.

Change Management & Support

• Assist in developing communication, training, and implementation plans to support system or process rollouts.
• Support end-users during adoption and post-implementation phases.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or a related field (or equivalent professional experience).
• Minimum of 5 years’ experience in business analysis or a similar role.
• Strong background in business process design, workflow documentation, and requirement elicitation .
• Experience with business analysis tools and templates ; familiarity with Azure DevOps or similar platforms preferred.
• Knowledge of data analytics or visualization tools (e.g., Power BI) is a plus.
• Professional certification (CBAP, CCBA, PMI-PBA) preferred.
• Understanding of enterprise applications and system integration concepts.

Core Competencies

• Analytical and critical thinking
• Clear and effective communication
• Attention to detail and organization
• Collaboration and stakeholder management
• Adaptability and initiative
• Problem-solving and process-oriented mindset

Project Focus Areas

This role will support multiple concurrent projects, which may include data integration, HR systems, environmental health and safety (EH&S) solutions, infrastructure upgrades, and analytics-driven initiatives.