Business Analyst, Applications and Systems

The Health Employers Association of BC; United States; Hybrid; USD 69,000 - 91,000; Full time

Benefits offered by this job

In-office or hybrid work environment

Competitive salary

Four weeks vacation + holidays

Health & dental benefits

Pension plan

Training & development

Inclusive work environment

Job summary

The Health Employers Association of BC (HEABC) is seeking a Business Analyst to analyze business needs and support delivery of enterprise applications. You will own the product backlog, write user stories, and work with internal stakeholders, vendors, and partners to ensure solutions meet requirements.

Required 3+ years as an analyst or equivalent, strong MS 365 and SharePoint Online skills, and excellent communication. Hybrid in-office/work-from-home setup with Vancouver proximity is preferred.

Qualifications

• Bachelor’s degree with 3+ years in an analyst role or equivalent experience.
• Proficiency in Microsoft 365 and SharePoint Online.
• Ability to work independently with tight deadlines and minimal supervision.
• Strong organization and workload prioritization skills.
• Knowledge of health care IT processes and terminology is a plus.
• Effective written and verbal communication, comfortable speaking to groups.

Responsibilities

• Lead discovery, analysis, and documentation of business needs and requirements.
• Translate requirements into solutions, write user stories and use cases.
• Promote BA best practices and manage requirements, backlog, and acceptance criteria.
• Serve as primary contact for HEABC staff on application inquiries and issues.
• Coordinate reviews with stakeholders, vendors, and partners during validation.

Skills

Microsoft 365

SharePoint Online

Independent work

Prioritization

Communication skills

Public cloud awareness

Education

Bachelor’s degree in business administration/commerce (Information Management Systems)

Tools

IT systems experience

Job description

Are you looking to grow your career? Look no further than HEABC, the Health Employers Association of British Columbia. We contribute to the growth and sustainability of the BC health care system.

We are proud to offer:

• In office or hybrid work environment – flexibility that suits your needs.
• Competitive salary
• Four weeks of vacation, earned in your first year of employment & 13 statutory holidays.
• Comprehensive health & dental benefits, with immediate coverage upon starting.
• Pension Plan - BC’s Municipal Pension Plan is one of the largest pension plans in Canada and provides secure retirement income to plan members.
• Training and development opportunities – HEABC supports your continuing education & growth.
• A work environment which values work-life balance, respect, recognition, teamwork, and inclusivity.
• The opportunity to make a positive contribution to the BC health care system through your work.

HEABC leads and supports the strategic planning related to human resources and labour relations on behalf of British Columbia’s publicly funded health employers. HEABC is responsible for negotiating provincial agreements for 179,000 unionized health care employees including nurses, physician residents, ambulance paramedics, health science professionals, and more. Join our highly talented team in a culture of learning, innovation, and visionary thinking.

The successful candidate may be permitted to work in a hybrid model (combination of in-office and flexible work location) and will live within commuting distance of our Vancouver office.

For more information, visit www.heabc.bc.ca

OPPORTUNITY:

Reporting to the Senior Manager, Applications, IMIT, the Business Analyst, Applications & Systems (BA) is responsible for analyzing business needs, improving business processes, and supporting the delivery, enhancement, and adoption of business applications at HEABC. The BA acts as the primary point of contact for HEABC staff inquiries, owns the product backlog, performs Q/A, and works closely with interest-holders to ensure business acceptance.

Responsibilities Include:

• Leads the discovery, analysis, and documentation of business needs, processes, and requirements. Assesses current state, recommends business processes and technical improvements, and identifies opportunities to enhance operational efficiency and effectiveness.
• Works with interest-holders to translate business requirements into solutions, features, and capabilities. Creates user stories, documents use cases, defines functional requirements and tracks acceptance criteria.
• Promotes the application of business analysis best practices, methodologies, tools, and standards. Ensures effective requirements management, business process analysis, interest-holder engagement, and solution assessment across initiatives.
• Serves as the primary point of contact for HEABC staff regarding application-related inquiries, improvements, and issues. Evaluates, categorizes, and prioritizes enhancement requests, tracks defects, and manages the product backlog.
• Serves as the primary point of contact for HEABC staff regarding application-related inquiries, improvements, and issues. Evaluates, categorizes, and prioritizes enhancement requests, tracks defects, and manages the product backlog.
• Serves as the primary IMIT liaison during business requirements validation and solution design activities, coordinating reviews with internal interest-holders, vendors, and external partners.

Required Education, Experience and Skills

A bachelor’s degree in business administration/commerce (preferably in Information Management Systems), with a minimum of 3 years in an Analyst role (business or technical), or an equivalent combination of education and experience.

• Proficiency in Microsoft 365 and SharePoint Online.
• The ability to work independently on projects, with tight deadlines, under minimal supervision.
• The ability to organize and prioritize workload is essential.
• Knowledge of the health care industry is an asset, as is familiarity with IT business processes and terminology, or experience in an IT-heavy environment.
• Ability to effectively communicate, both in written formal business English as well as verbally, including comfort in speaking to large groups internal and external to the organization.
• Familiarity with public cloud providers is an asset

This position is well-suited to an individual interested in pursuing a career in an interesting segment of the public sector, and who values the opportunity to make a positive public contribution through your work.

Salary Range: $69,218 to $90,848

Typical Hiring Range: $69,218 to $86,522

In determining salary, HEABC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at HEABC’s sole discretion and presented as part of a competitive total compensation package.

At HEABC, we are committed to promoting reconciliation with Indigenous Peoples, creating a diverse workforce, enhancing inclusion, and removing barriers to accessibility in the workplace. These commitments advance our work with our members and government to create the human resources and labour relations environment necessary to deliver high-quality health care.

HEABC welcomes all qualified candidates to apply and encourages applications from qualified candidates who identify as members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

We wish to thank all applicants for their interest and effort in applying; however, only those candidates selected for an interview will be contacted.

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